ITIL 4 Practitioner: Supplier Management - Certification Certification Logo

ITIL 4 Practitioner: Supplier Management - Certification Certification

The ITIL 4 Practitioner: Supplier Management certification validates your ability to oversee and optimise supplier relationships and performance to support effective service delivery. It focuses on managing external providers to ensure quality, value, and alignment with organisational goals. This credential is ideal for professionals working with third-party vendors and aiming to enhance supplier value and risk control.

Looking for a private batch ?

REQUEST A CALLBACK

Need help finding the right training?

Your Message



What is ITIL 4 Practitioner: Supplier Management - Certification Certification about?

This certification centres on the Supplier Management practice in the ITIL 4 framework, teaching how to ensure that suppliers and their performance are appropriately managed to support seamless delivery of products and services. It covers key concepts, success factors, processes, roles, competencies, and integration of supplier activities into IT value streams to enhance collaboration and risk management.


Key Features:

  • Best-practice guidance for managing supplier relationships and performance. 
  • Teaches how to monitor, evaluate, and improve supplier contributions to service value. 
  • Covers success factors, performance metrics, and contractual considerations. 
  • Explores roles, competencies, and organisational enablers for effective supplier oversight. 
  • Official PeopleCert mock exam to prepare candidates for certification. 
  • Recognised ITIL 4 Practitioner credential under the ITIL 4 practices portfolio.

What are the objectives of ITIL 4 Practitioner: Supplier Management - Certification Certification ?

  • Understand the purpose and key concepts of the Supplier Management practice. 
  • Learn how to evaluate, select, and collaborate with suppliers to deliver value. 
  • Explore processes and activities to manage supplier performance and risks. 
  • Identify practice success factors and metrics for assessing supplier effectiveness. 
  • Understand roles, responsibilities, and competencies necessary for supplier governance. 
  • Integrate Supplier Management with organisational value streams to enhance service delivery and reduce risk.

Who is ITIL 4 Practitioner: Supplier Management - Certification Certification for?

This certification is ideal for:


  • IT service managers overseeing external relationships and vendor performance. 
  • Supplier/customer relationship leads responsible for managing contracts and service outcomes. 
  • Procurement and vendor management professionals collaborating with IT teams. 
  • IT operations and governance staff seeking to enhance supplier effectiveness. 
  • Practitioners aiming to deepen expertise in ITIL practices associated with external service delivery.

What are the prerequisites for ITIL 4 Practitioner: Supplier Management - Certification Certification?

  • Mandatory: ITIL 4 Foundation certification (or ITIL 4 Managing Professional Transition) is required before taking this exam. 
  • Accredited training or official eLearning for the Supplier Management practice is typically required prior to exam registration.