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Salesforce Certified Administrator Certification

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What is Salesforce Certified Administrator Certification about?


The Salesforce Administrator credential is tailored for individuals with experience in Salesforce who are always seeking ways to help their companies maximize the benefits of its features and capabilities. The exam covers a wide range of applications, end-user features and functions, and the configuration and management options available to administrators within the Sales, Service, and Collaboration Clouds.

The Salesforce Certified Administrator program includes two certifications. The first is the Salesforce Certified Administrator credential, which emphasizes the features and functionalities essential for maintaining a Salesforce implementation.

The second certification is the Salesforce Certified Advanced Administrator. This credential is designed for those who have not only mastered Salesforce configuration maintenance but also understand best practices in administration and can utilize advanced features and functionalities to address complex business challenges.


Voucher facts

  • There is no volume discount for vouchers.
  • There is no minimum or maximum requirement of vouchers per order.
  • All vouchers are pre-paid. Vouchers are non-refundable and non-returnable.
  • Vouchers expire 12 months from the date they are issued. Voucher expiration dates cannot be extended. The exam must be taken by the expiration date printed on the voucher.

What are the objectives of Salesforce Certified Administrator Certification ?

  • Understand the core functionalities and features of the Salesforce platform.
  • Configure and manage user accounts, roles, and permissions within Salesforce.
  • Create and customize Salesforce objects, fields, and page layouts.
  • Automate business processes using workflows, process builder, and flows.
  • Manage and maintain Salesforce data, including importing, exporting, and validation.
  • Generate and customize reports and dashboards for data-driven decisions.
  • Prepare effectively for the Salesforce Certified Administrator exam with hands-on practice.
  • Who is Salesforce Certified Administrator Certification for?

  • IT professionals and administrators looking to enhance their Salesforce knowledge.
  • Individuals seeking to start a career as a Salesforce Administrator.
  • Salesforce users aspiring to formalize their expertise with an official certification.
  • Business managers and analysts who need to manage Salesforce environments.
  • What are the prerequisites for Salesforce Certified Administrator Certification?

  • Basic understanding of Salesforce concepts is recommended.
  • Familiarity with business processes and customer relationship management (CRM) systems is a plus.
  • No prior Salesforce certification is required.
  • Course Logo

    Salesforce Certified Administrator Certification - Certification & Exam

  • The Salesforce Certified Administrator Exam consists of 60 multiple-choice questions.
  • You will have 105 minutes to complete the exam with a passing score of 65%.
  • Exam topics include configuration, user management, security, data management, reports, and automation.
  • Certification is valid for a limited time, requiring periodic maintenance exams to stay updated with the latest Salesforce releases.