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Privacy & Policy
This Privacy Policy was last updated on February 12, 2022
SpringPeople cares about the confidentiality and security of your information. This Privacy Policy applies to information that SpringPeople collects through the SpringPeople websites when you interact with SpringPeople, with other users, and generally with the SpringPeople websites.
All information is received and controlled by SpringPeople according to this Privacy Policy.
If you do not accept the terms of this Privacy Policy, then please do not access, browse, or otherwise use the SpringPeople websites. If you choose not to provide certain information required to provide you with various products and services offered on the SpringPeople websites, then you may not be able to obtain those products or services.
This Privacy Policy is organized as follows:
Information that SpringPeople collects from you (including Personal Information)
Cookies and Tracking Technologies on the SpringPeople websites
How your information is used
How your information is shared
How to manage your Personal Information
Storage & Security
Privacy Policy updates
Contact information
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Glossary
INFORMATION THAT SPRINGPEOPLE COLLECTS FROM YOU (INCLUDING PERSONAL INFORMATION)
SpringPeople directly collects information when you:
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contact us by completing online forms or by sending email messages to SpringPeople (including messages to support teams)
participate in user surveys; and
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participate in public mailing lists, chat rooms, forums, webinars, and other interactive experiences on the SpringPeople websites or otherwise sponsored by the SpringPeople team.
COOKIES AND TRACKING TECHNOLOGIES ON THE SPRINGPEOPLE WEBSITES
Like many companies, SpringPeople uses Cookies on the SpringPeople websites and in email communications to help SpringPeople better understand your use and needs of the SpringPeople websites, current and future SpringPeople-related products and services, and how SpringPeople can improve. For example:
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based on your cookie settings, SpringPeople tracks information indicating, among other things, which pages of the SpringPeople websites were visited, the order in which they were visited, when they were visited, and which hyperlinks and other user interface controls were used.
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SpringPeople may log the IP address, operating system, and browser software you used when accessing the SpringPeople websites, and SpringPeople may be able to determine from an IP address your Internet Service Provider and the geographic location of your point of connectivity; and
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SpringPeople may track and collect information from emails that SpringPeople sends to you, for example whether you opened the email or clicked on any links from the email.
SpringPeople uses Cookies for the following purposes:
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when necessary for system administration, security, and integrity to ensure the SpringPeople websites work properly for you. Without these technologies, the SpringPeople websites may not function correctly.
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to enable analytics, performance and functionality, to help SpringPeople gather information about how visitors use the SpringPeople websites and monitor SpringPeople websites performance, and to enhance your experience by recognizing and remembering whether you have visited the SpringPeople websites before.
You have some options for managing Cookies and other Tracking Technologies. These include:
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Modifying your browser settings: You should be able to control how and whether your web browser accepts Cookies by adjusting its privacy and security settings. The “help” feature of the menu bar on most browsers will tell you how to stop accepting new Cookies, how to receive notifications of new Cookies, and how to disable existing Cookies. If you reject
SpringPeople’s Cookies, many functions and conveniences of the
SpringPeople websites may not work properly.
HOW YOUR INFORMATION IS USED
SpringPeople uses information, including Personal Information, to carry out the following purposes:
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Operate and improve the SpringPeople websites - This includes creating and improving features that enable SpringPeople websites usage at scale.
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Develop and maintain the security and performance of the SpringPeople websites - This includes tracking SpringPeople websites outages and creating software solutions, detecting violations of the Terms of Service, and monitoring uses, misuses, and potential misuses of the SpringPeople websites.
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Communicate with you - This includes notifying you of SpringPeople websites maintenance and updates, LMS project/assessment notifications, recording upload notifications, answering your questions regarding the platform.
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Exercise, enforce, and comply with legal rights and obligations - This includes responding to subpoenas, court orders, or other legal processes; and investigating, preventing, or acting regarding illegal activities, suspected fraud, security or technical issues, or to protect the rights, property, or safety of SpringPeople or others, and as otherwise required by applicable law.
HOW YOUR INFORMATION IS SHARED
SpringPeople never shares information with any third parties.
HOW TO MANAGE YOUR PERSONAL INFORMATION
You can manage your Personal Information through requests to the SpringPeople team at learn@springpeople.com. SpringPeople will provide support to the extent required by applicable law (for example, users in the European Union) and more broadly, when possible, as a courtesy at our sole discretion.
SpringPeople will notify you if SpringPeople is unable to meet a request that is not legally required.
Access and correct your Personal Information. For access to and correction of your Personal Information, please contact the SpringPeople team.
Exceptions:
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SpringPeople does not track or index every time or every place on the SpringPeople websites when or where a learner may volunteer Personal Information, so SpringPeople will not be able to help you locate or manage all such instances. SpringPeople encourages you to use discretion before volunteering Personal Information on the SpringPeople websites.
Data retention. SpringPeople will retain your Personal Information for as long as needed to provide you with products and services; to maintain a record of your transactions for financial reporting, audit, and compliance purposes; and to comply with SpringPeople’s legal obligations, resolve disputes, enforce its agreements, and as otherwise permitted by applicable law.
Delete your Personal Information. To request deletion of your Personal Information, please contact the SpringPeople team.
Exceptions:
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Deletion will not apply to historical activity logs or archives unless and until
these logs and data naturally “age-off” the SpringPeople system.
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SpringPeople does not track or index every time or every place on the SpringPeople websites when or where a user may volunteer Personal Information, so SpringPeople will not be able to help you locate or manage all such instances. SpringPeople encourages you to use discretion before voluntarily sharing your Personal Information on the SpringPeople websites.
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SpringPeople cannot always delete records of past interactions and transactions including, for example, records relating to financial reporting, audit, and compliance.
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SpringPeople will retain and use Personal Information as necessary to comply with its legal obligations, resolve disputes, enforce its agreements, and as otherwise permitted by applicable law.
STORAGE & SECURITY
SpringPeople stores information, including Personal Information, on its own servers and on servers of companies that SpringPeople hires to provide services. In each case, information may be stored in India and in other countries where
SpringPeople operates, and in countries where SpringPeople’s service providers operate. If you are in the European Union, Switzerland, or other regions with laws governing data collection and use, you acknowledge that SpringPeople may transfer, process, and store your personal information in the United States and
other countries, the privacy laws of which may be considered less strict than those of your region.
SpringPeople controls its own copy of information collected through the SpringPeople websites and has an information security program designed to protect information in its possession or control. This is done through a variety of privacy and security policies, processes, and procedures. SpringPeople uses administrative, physical, and technical safeguards that reasonably and appropriately protect the confidentiality, integrity, and availability of the information that it collects, receives, stores, or transmits. Nonetheless, no method of transmission over the Internet, or method of electronic storage, is 100% secure; and therefore, SpringPeople cannot guarantee its absolute security. While SpringPeople works hard to ensure the integrity and security of its network and systems, SpringPeople cannot guarantee that its security
measures will prevent “hackers” or other unauthorized persons from illegally
accessing or obtaining information.
If SpringPeople learns of a security breach involving its copy of your Personal Information, SpringPeople may attempt to notify you electronically so that you may take appropriate protective steps. By using the SpringPeople websites or providing Personal Information to SpringPeople, you agree that SpringPeople can communicate with you electronically regarding security, privacy, and administrative issues relating to your use of the SpringPeople websites. If a security systems breach occurs, SpringPeople may post a notice on the SpringPeople websites or elsewhere on the SpringPeople websites and may send an email to you at the email address associated with you in SpringPeople’s records. Depending on where you are located, you may have a legal right to receive notice of a security breach, involving your Personal Information, in writing.
PRIVACY POLICY UPDATES
This Privacy Policy will be reviewed and updated from time to time. When changes are made, the Privacy Policy will be labeled as “Revised (date),” indicating that you should review the new terms, which will be effective immediately upon posting on this page, with an updated effective date. By accessing the SpringPeople websites after any changes have been made, you accept the modified Privacy Policy and any changes contained therein. In case you miss the notification referenced above, be sure to return to this page
periodically to ensure familiarity with the most current version of this Privacy Policy.
CONTACT INFORMATION
If you have privacy concerns, have disclosed data you would prefer to keep private, or would like to access the Personal Information that SpringPeople maintains about you, please contact us at learn@springpeople.com. You may also write to us at: 212, Palm Avenue, Green Glen Layout, ORR, Bellandur, Bangalore - 560 103.
