The Salesforce Certified B2C Solution Architect credential is tailored for individuals who possess the expertise, skills, and experience in architecting and implementing multi-cloud solutions that deliver significant business value to customers. Achieving success in designing, planning, and delivering such solutions necessitates comprehensive knowledge of the Salesforce Customer 360 vision and platform.
This credential validates that a B2C Solution Architect can integrate insights from various enterprise architecture perspectives to develop solutions that drive strategic business outcomes for clients, including:
Business Leadership: Guiding organizations on a multi-cloud journey that prioritizes differentiated customer experiences.
Delivery Leadership: Ensuring successful project outcomes by advocating for multi-cloud implementation best practices derived from practical use-case knowledge.
Technical Leadership: Selecting the appropriate multi-cloud product features that align closely with a company’s strategic vision and business objectives.
This credential targets individuals experienced in:
- Aligning business requirements with technical implementations to achieve tangible business value for clients.
- Leading the overall strategic vision for business solutions.
- Advising clients and implementation teams on best practices and considerations for use-case scenarios.
- Driving customer experience solutions through prioritized use cases and established success criteria.
- Guiding teams through the complexities of multi-cloud integration and testing.
- Designing comprehensive solution architectures that offer clients phased approaches and viable options to achieve desired end-states.
- Implementing suitable technologies within the designed architecture.
- Developing a shared language for describing multi-cloud use cases and their successful deployment.
- Establishing and refining best practices for multi-cloud implementations.
- Engaging in the delivery of the architected solution, overseeing implementation, and making adjustments as necessary.
- Overall, this credential underscores the ability to leverage expertise across business, delivery, and technical domains to deliver transformative multi-cloud solutions that drive sustainable business success for customers.
