3-5510 - CX-E Speech Auto Attendant - Digital Learning Training

Live Online & Classroom Enterprise Training

A focused digital learning course that teaches you how to design, configure, and manage a Speech Auto Attendant system using OpenText CX-E Voice, enhancing customer self-service through speech recognition features.

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What is 3-5510 - CX-E Speech Auto Attendant - Digital Learning Training about?

This course covers the core elements of a speech-enabled auto attendant system in CX-E Voice, including system overview, administration tools, mailbox handling, speech directory configuration, and practical setup tasks. It equips learners with skills to build and fine-tune speech auto attendants that improve caller experience and operational efficiency.

What are the objectives of 3-5510 - CX-E Speech Auto Attendant - Digital Learning Training ?

By the end of this course, participants will be able to:

Understand the architecture and core components of the CX-E Voice system.
Use the CX-E Administration Client for configuring system settings.
Manage subscriber mailboxes and directory data effectively.
Build and deploy a Speech Auto Attendant tailored to caller needs.
Fine-tune the speech-enabled directory and maintain the system.

Who is 3-5510 - CX-E Speech Auto Attendant - Digital Learning Training for?

This course is ideal for:

Business Administrators responsible for CX-E Voice systems.
CX-E Voice implementers and support personnel.
Telephony administrators integrating speech auto attendants.
Teams tasked with improving caller self-service workflows.
Professionals preparing for CX-E related certification paths.

What are the prerequisites for 3-5510 - CX-E Speech Auto Attendant - Digital Learning Training?

Participants should have:

Basic familiarity with enterprise telephony systems.
Understanding of voice/IVR concepts and call flows.
Access to CX-E Voice system administration tools.
Comfortable using Windows-based administration clients.
Basic understanding of auto attendant and directory workflows.

Available Training Modes

Live Online Training

1 Days

Course Outline Expand All

Expand All

CX-E System Overview

Using the Administration Client

Configuring System Settings

Working with Subscriber Mailboxes

Building an Auto Attendant

Fine-Tuning Your Speech Directory

Managing the System

Who is the instructor for this training?

The trainer for this 3-5510 - CX-E Speech Auto Attendant - Digital Learning Training has extensive experience in this domain, including years of experience training & mentoring professionals.

3-5510 - CX-E Speech Auto Attendant - Digital Learning Training - Certification & Exam

SpringPeople is the Authorized Training Partner of Opentext.
The training fees is exclusive of exam cost.
For any queries, feel free to reach us at Opentext@springpeople.com

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