ITIL 4 Practitioner: Continual Improvement Training

Live Online & Classroom Enterprise Certification Training

The ITIL 4 Practitioner: Continual Improvement course provides professionals with the knowledge and practical skills to establish a culture of continuous learning and improvement across IT and business functions, enhancing service value and organizational performance.

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What is ITIL 4 Practitioner: Continual Improvement Certification Training about?

The ITIL 4 Practitioner: Continual Improvement module focuses on helping organizations embed continual improvement practices into every level of their operations. It builds on the ITIL 4 Foundation concepts, offering a structured approach for identifying, prioritizing, and implementing improvements that align with business objectives. Participants will learn how to apply the ITIL continual improvement model, leverage metrics and feedback mechanisms, and drive collaboration across teams. The course also highlights how continual improvement integrates with Lean, Agile, and DevOps to foster innovation, efficiency, and service excellence.

What are the objectives of ITIL 4 Practitioner: Continual Improvement Certification Training ?

Understand the purpose and key concepts of continual improvement in ITIL 4.
Apply the ITIL continual improvement model to real-world scenarios.
Identify and prioritize improvement opportunities aligned with business goals.
Use performance metrics and feedback loops to track and optimize progress.
Integrate continual improvement with Agile, Lean, and DevOps practices.

Who is ITIL 4 Practitioner: Continual Improvement Certification Training for?

IT service managers and process owners.
Continual improvement managers and transformation leads.
ITSM professionals and consultants.
Business relationship managers and operations leaders.
Anyone responsible for driving service excellence and process optimization.

What are the prerequisites for ITIL 4 Practitioner: Continual Improvement Certification Training?

Mandatory: ITIL 4 Foundation certification.
Basic understanding of IT service management concepts.
Familiarity with business process improvement or quality frameworks.
Experience in IT operations, service delivery, or change management.
Interest in developing skills for long-term organizational improvement.

Available Training Modes

Live Online Training

3 Days

Course Outline Expand All

Expand All

1. The key concepts of the practice

2. The processes of the practice

3. The roles and competences of the practice

4. How information and technology support and enable the practice

5. The role of partners and suppliers in the practice

6. How the ITIL capability model can be used to develop the practice

7. The recommendations for the practice success

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Who is the instructor for this training?

The trainer for this ITIL 4 Practitioner: Continual Improvement Training has extensive experience in this domain, including years of experience training & mentoring professionals.

ITIL 4 Practitioner: Continual Improvement Certification Training - Certification & Exam

SpringPeople is the Authorized Training Partner of PeopleCert.
The training fees is exclusive of exam cost.
For any queries, feel free to reach us at PeopleCert@springpeople.com

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