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ITIL V4 training brings ITIL up to date re-shaping much of the established ITSM practices in the wider context of customer experience, value streams, and digital transformation, as well as embracing new ways to working, such as Lean, Agile, and DevOps.ITIL V4 provides the guidance, organizations need to address new service management challenges and utilize the potential of modern technology. It is designed to ensure a flexible, coordinated and integrate a system for the effective governance and management of IT-enabled services.
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ITIL V4 certification is the first publication of ITIL V4, the latest evolution of the most widely adopted guidance for ITSM. Its guidance ranges from IT and business students taking their first steps in service management to seasoned professionals familiar with earlier versions of ITIL and other sources of industry best practice.
The Purpose of ITIL V4 is to provide organizations with comprehensive guidance for the management of IT-enabled service in the digital economy. It is designed to ensure that an effective, efficient, flexible, co-ordinated and integrated system for governance and management of IT Services is established and continually improving in the organization
The ITIL certification course is designed as an introduction to ITIL V4 and enables you to understand the new ways to look at IT Service Management through a Service Value System (SVS). Further, the ITIL training takes you through a more evolved view of a SVS, which provides a holistic end-to-end picture of what it really means to contribute to business value, and also integrates concepts from models such as Lean, Agile and DevOps
At the end of this ITIL V4 course, you will be able to explain:
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ITIL Foundation certification training will be delivered by PeopleCert - Axelos Certified Instructor. With the hands-on knowledge of the ITIL lifecycle & service management as a practice, the instructor brings deep technical expertise in implementing these solutions for enterprises.
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