ITIL 4 Specialist: Create, Deliver and Support Training Logo

ITIL 4 Specialist: Create, Deliver and Support Training

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The ITIL 4 Specialist: Create, Deliver and Support course provides the practical skills needed to build, deliver, and support high-quality IT-enabled products and services. It focuses on integrating different value streams and activities to ensure consistent service performance, innovation, and continual improvement across the organization.

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What is ITIL 4 Specialist: Create, Deliver and Support Certification Training about?

The ITIL 4 Specialist: Create, Deliver and Support (CDS) module is a key component of the ITIL 4 Managing Professional stream. It explores how IT teams can effectively design, develop, deploy, and support services that meet business expectations.

The course covers essential topics such as service value streams, team culture, workflow optimization, automation, and performance measurement. Participants learn how to manage work holistically — from concept and development to delivery and support — by applying agile, lean, and DevOps principles alongside ITIL practices.

What are the objectives of ITIL 4 Specialist: Create, Deliver and Support Certification Training ?

  • Understand how to plan and build service value streams to create, deliver, and support IT-enabled services.
  • Apply ITIL 4 practices, agile, and DevOps principles to improve service delivery.
  • Optimize workflow, value streams, and team performance for efficiency.
  • Use automation and modern tools to streamline service management.
  • Enhance collaboration between development and operations teams to deliver continual value.

Who is ITIL 4 Specialist: Create, Deliver and Support Certification Training for?

  • IT Service Managers and Operations Managers.
  • Service Delivery Managers and Process Owners.
  • Project Managers and Product Owners.
  • IT Support, Development, and Infrastructure Professionals.

What are the prerequisites for ITIL 4 Specialist: Create, Deliver and Support Certification Training?

  • Experience working in IT service management or operations.
  • Understanding of service lifecycle concepts and IT service delivery.
  • Familiarity with agile, lean, or DevOps methodologies (helpful but not required).
  • Interest in improving end-to-end service creation and delivery processes.

Available Training Modes

Live Online Training

4 Days

Who is the instructor for this training?

The trainer for this ITIL 4 Specialist: Create, Deliver and Support Training has extensive experience in this domain, including years of experience training & mentoring professionals.

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ITIL 4 Specialist: Create, Deliver and Support Certification Training - Certification & Exam

  • SpringPeople is the Authorized Training Partner of PeopleCert.
  • The training fees is exclusive of exam cost.
  • For any queries, feel free to reach us at PeopleCert@springpeople.com

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