ITIL4 Practice: Change Enablement Training

Live Online & Classroom Enterprise Certification Training

A focused practitioner-level certification that dives deep into the “Change Enablement” practice of ITIL 4 — equipping IT and service management professionals to manage, authorize and implement changes effectively, safely, and in a value-driven way.

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What is ITIL4 Practice: Change Enablement Certification Training about?

The Change Enablement training covers the key concepts of the ITIL 4 Change Enablement practice: assessing change risks, authorizing and scheduling changes, aligning change activities with value streams, collaborating across teams, and leveraging automation and DevOps practices. Participants learn how to integrate Change Enablement into service value-chains and drive higher success-rates of changes with minimal disruption.

What are the objectives of ITIL4 Practice: Change Enablement Certification Training ?

Understand the purpose of the Change Enablement practice: to maximize the number of successful service & product changes by ensuring risks are assessed, changes are authorized and schedules managed.
Recognize the types of changes (Standard, Normal, Emergency) and select appropriate models and controls.
Identify the roles and authorities involved (such as Change Authority) and how governance can be applied in modern, agile/DevOps environments.
Apply automation, tooling, and workflow integration to reduce manual bottlenecks and improve change velocity without increasing risk.
Integrate Change Enablement into value streams, ensuring alignment with business outcomes and continuous improvement of change capabilities.

Who is ITIL4 Practice: Change Enablement Certification Training for?

Change Managers, Change Coordinators, or service managers responsible for change activities in IT/service organisations.
DevOps Engineers, Release/Deployment Managers, or team leads working in environments with frequent change cycles.
IT Operations Managers, Service Delivery Leads, or Configuration/Release teams who need to apply change practices with minimal disruption.
Professionals aiming to specialize in ITIL 4 practice modules and deepen their service-management credentials.
Organisations wanting to standardize or mature their change-enablement practice in line with ITIL 4 guidance.

What are the prerequisites for ITIL4 Practice: Change Enablement Certification Training?

A valid ITIL 4 Foundation certification (or equivalent understanding of ITIL 4 key concepts).
Some experience with IT changes, service management, or operations in an IT environment.
Familiarity with value-stream thinking, agile/DevOps practices, or change in software/infrastructure contexts.

Available Training Modes

Live Online Training

1 Days

Course Outline Expand All

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1: The key concepts of the practice

2: The processes of the practice

3: The roles and competences of the practice

4: How information and technology support and enable the practice

5: The role of partners and suppliers in the practice

6: How the ITIL capability model can be used to develop the practice

7: The recommendations for the practice success

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Who is the instructor for this training?

The trainer for this ITIL4 Practice: Change Enablement Training has extensive experience in this domain, including years of experience training & mentoring professionals.

ITIL4 Practice: Change Enablement Certification Training - Certification & Exam

SpringPeople is the Authorized Training Partner of PeopleCert.
The training fees is exclusive of exam cost.
For any queries, feel free to reach us at PeopleCert@springpeople.com

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