MB-280T04-A: Configure a Dynamics 365 customer experience solution Training Logo

MB-280T04-A: Configure a Dynamics 365 customer experience solution Training

Live Online & Classroom Enterprise Certification Training

Powered By

Microsoft Logo

The MB-280T04-A: Configure a Dynamics 365 Customer Experience Solution course focuses on configuring and customizing Dynamics 365 Customer Engagement apps, such as Sales, Customer Service, and Marketing, to meet business requirements and enhance customer interactions.

ATP_Authorized Logo

Powered By

Microsoft Logo
COURSE BROCHURE DOWNLOAD PDF

Looking for a private batch ?

REQUEST A CALLBACK

Need help finding the right training?

Your Message

  • Certified Trainer

  • Authorized Courseware

  • Completion Certificate from ATP

  • Enterprise Reporting

  • Lifetime Access

  • CloudLabs

  • 24x7 Support

  • Real-time code analysis and feedback

What is MB-280T04-A: Configure a Dynamics 365 customer experience solution Certification Training about?

This course teaches how to configure and manage customer experience solutions in Microsoft Dynamics 365. Participants will learn to implement entities, business rules, workflows, dashboards, and integrations to optimize customer engagement and business processes. 

What are the objectives of MB-280T04-A: Configure a Dynamics 365 customer experience solution Certification Training ?

  • Configure entities, forms, views, and dashboards for customer experience solutions 
  • Implement business rules, workflows, and process automation 
  • Integrate Dynamics 365 with external systems and data sources 
  • Configure customer service, marketing, and sales modules 
  • Apply best practices for solution deployment and governance

Who is MB-280T04-A: Configure a Dynamics 365 customer experience solution Certification Training for?

  • Dynamics 365 functional consultants 
  • CRM solution implementers 
  • Business analysts focusing on customer experience 
  • IT professionals supporting Dynamics 365 solutions

What are the prerequisites for MB-280T04-A: Configure a Dynamics 365 customer experience solution Certification Training?

  • Basic understanding of CRM concepts and business processes 
  • Familiarity with Microsoft Dynamics 365 basics 
  • General knowledge of cloud computing and Microsoft Power Platform

Available Training Modes

Live Online Training

Course Outline Expand All

Expand All

  • Manage leads with Dynamics 365 Sales
  • Manage opportunities with Dynamics 365 Sales
  • Manage and organize your product catalog with Dynamics 365 Sales
  • Create emails in Dynamics 365 Customer Insights - Journeys
  • Build journeys with Dynamics 365 Customer Insights - Journeys
  • Challenge project - Configure a Dynamics 365 customer experience solution

Who is the instructor for this training?

The trainer for this MB-280T04-A: Configure a Dynamics 365 customer experience solution Training has extensive experience in this domain, including years of experience training & mentoring professionals.

Course Logo

MB-280T04-A: Configure a Dynamics 365 customer experience solution Certification Training - Certification & Exam

  • SpringPeople is the Authorized Training Partner of Microsoft.
  • The training fees is exclusive of exam cost.
  • For any queries; feel free to reach us at microsoft@springpeople.com

Reviews