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MS Dynamics 365 Fundamentals Training
Live Online & Classroom Enterprise Training
Microsoft Dynamics 365 Fundamentals provides an overview of the core functionalities and capabilities of Dynamics 365 applications. It covers CRM and ERP concepts, business processes, and integration within the Microsoft ecosystem.
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What is MS Dynamics 365 Fundamentals Course about?
What are the objectives of MS Dynamics 365 Fundamentals Course ?
Who is MS Dynamics 365 Fundamentals Course for?
What are the prerequisites for MS Dynamics 365 Fundamentals Course?
Available Training Modes
Live Online Training
2 DaysSelf-Paced Training
20 HoursCourse Outline Expand All
Expand All
- Overview of Dynamics 365 applications
- Cloud vs. on-premises deployment
- Introduction to Microsoft Dataverse
- Dynamics 365 Sales, Customer Service, Field Service
- Marketing and Customer Insights overview
- Using Power Apps and Power Automate in CRM
- Dynamics 365 Finance, Supply Chain Management, and Commerce
- Business Central: ERP for SMBs
- Key financial management and inventory concepts
- Power Platform (Power BI, Power Apps, Power Automate)
- Microsoft 365 (Outlook, Teams, SharePoint) integration
- Azure services and AI-driven capabilities
- Role-based access control (RBAC) in Dynamics 365
- Compliance with GDPR, ISO, and industry regulations
- Dynamics 365 licensing models and pricing
- Hands-on exercises: Navigating the Dynamics 365 interface
- Use cases in sales, marketing, finance, and customer service
- Certification preparation (MB-910 & MB-920)
Who is the instructor for this training?
The trainer for this MS Dynamics 365 Fundamentals Training has extensive experience in this domain, including years of experience training & mentoring professionals.
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