Live Online & Classroom Enterprise Certification Training
Participants in this training learn the skills required to implement, use, and maintain the Smart Analytics module in Service Manage
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Certified Trainer
Authorized Courseware
Completion Certificate from ATP
Enterprise Reporting
Lifetime Access
CloudLabs
24x7 Support
Real-time code analysis and feedback
This training is useful for persons responsible for supporting and configuring Smart Analytics.
Upon successful completion of this course, you should be able to:
• Describe the components and benefits of Smart Analytics
• Explain the benefits of Smart Analytics
• Demonstrate Smart Ticket and Hot Topic Analytics
• List the steps to install Smart Analytics
• Conduct training and testing to fine-tune Smart Ticket
• Conduct data cleansing and tuning, and add stop words and phrases
• Export and import Smart Analytics intelligence
To be successful in this course, you should have the following prerequisites or knowledge.
• Extensive knowledge of Service Manager
Live Online Training
Classroom Training
The Trainer is Micro Focus Certified Instructor with extensive domain experience, including years of experience training & mentoring professionals in the industry
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