5-5411 - Content Manager Business Administrator  Certification Logo

5-5411 - Content Manager Business Administrator Certification

A professional certification that validates your ability to perform standard OpenText Content Manager administration tasks — including setup, configuration, object maintenance, process definition, and troubleshooting — with confidence in real-world environments.

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What is 5-5411 - Content Manager Business Administrator Certification about?

The Content Manager Business Administrator Certification confirms that you can competently administer OpenText Content Manager, a leading enterprise content management platform. This includes configuring system objects, managing user permissions, defining business processes, and resolving common issues. The certification is earned by passing a proctored exam that assesses both theoretical knowledge and practical understanding. Preparation typically involves a combination of instructor-led or self-paced training, hands-on experience, and self-study. 

What are the objectives of 5-5411 - Content Manager Business Administrator Certification ?

After preparing for this certification, you should be able to:

  • Demonstrate proficiency in configuring and managing Content Manager objects.
  • Perform administrative tasks, including user and permission management.
  • Define and maintain business processes within Content Manager.
  • Troubleshoot and resolve common Content Manager issues.
  • Validate system setup and integration points for operational readiness.

Who is 5-5411 - Content Manager Business Administrator Certification for?

This certification is ideal for:

  • Content Manager administrators and system operators.
  • Records coordinators responsible for content governance.
  • Senior business staff involved in ECM processes.
  • Project team members working on Content Manager implementations.
  • IT professionals supporting enterprise content workflows.

What are the prerequisites for 5-5411 - Content Manager Business Administrator Certification?

To prepare for this certification, candidates should have:

  • Hands-on experience working with Content Manager in admin roles.
  • Completion of relevant OpenText training courses recommended by Learning Paths.
  • Familiarity with enterprise content management concepts.
  • Understanding of system configuration and maintenance tasks.
  • Experience with process definition and troubleshooting in ECM environments.
Course Logo

5-5411 - Content Manager Business Administrator Certification - Certification & Exam

In preparation to earn this certification, OpenText recommends the following courses (via relevant Learning Paths):


  • Content Manager Business Administrator Course – foundational admin tasks and configuration.
  • Content Manager Advanced Administration – deeper system control and best practices.
  • Records Management and Governance Courses – alignment with compliance workflows.
  • Integration & Configuration Modules – managing integrations with directory services.
  • Hands-on Labs / Practice Assessments – real scenario practice leading up to exam readiness.