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Advance MAC Troubleshooting Training

Live Online & Classroom Enterprise Training

Focuses on diagnosing and resolving complex issues in macOS environments, including network, performance, and system-level troubleshooting.

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  • Enterprise Reporting

  • Lifetime Access

  • CloudLabs

  • 24x7 Support

  • Real-time code analysis and feedback

What is Advance MAC Troubleshooting Training about?

The Advanced Mac Troubleshooting course is designed for IT professionals and Apple technicians who want to deepen their knowledge of macOS internals, system performance, and complex issue resolution. This course explores advanced diagnostic tools, kernel-level processes, hardware and network troubleshooting, and device management within enterprise ecosystems. Participants will learn to resolve real-world issues efficiently, ensuring optimal Mac performance and reliability in managed or standalone environments. 

What are the objectives of Advance MAC Troubleshooting Training ?

  • Diagnose and resolve complex macOS system and hardware issues. 
  • Utilize advanced command-line tools and Apple diagnostics. 
  • Manage and troubleshoot kernel extensions, boot issues, and permissions. 
  • Analyze system logs and optimize macOS performance. 
  • Support Macs in enterprise and hybrid network environments.

Who is Advance MAC Troubleshooting Training for?

  • Apple Certified Support Professionals (ACSP) and Technicians. 
  • IT Administrators managing Apple devices in organizations. 
  • Technical Support Engineers and Helpdesk Analysts. 
  • Enterprise Endpoint Management Specialists. 
  • Anyone seeking to enhance their Mac troubleshooting expertise.

What are the prerequisites for Advance MAC Troubleshooting Training?

Prerequisites:  

  • Basic understanding of macOS architecture and system preferences.
  • Completion of Apple Device Support or equivalent training. 
  • Familiarity with command-line tools and basic shell scripting. 
  • Experience in IT support or endpoint management. 
  • Working knowledge of Apple hardware and software integration. 

Learning Path: 

  • macOS Architecture and System Processes 
  • Advanced Diagnostic Tools and Command-Line Utilities 
  • Hardware and Network Troubleshooting Techniques 
  • macOS Security, Permissions, and Kernel Management 
  • Enterprise Deployment and Remote Troubleshooting Scenarios 

Related Courses: 

  • Apple Device Support (ADS) 
  • Apple Certified Support Professional (ACSP) 
  • macOS Deployment and Management 
  • Jamf Pro Administration Fundamentals 

Available Training Modes

Live Online Training

3 Days

Course Outline Expand All

Expand All

  • USB-C
  • USB types
  • Thunderbolt
  • Compatibility, Devices
  • Port power consumption
  • Clover
  • Bootcamp
  • Fusion
  • Partitions
  • Verbose boot
  • Target disk mode
  • Recovery boot
  • Test/Diagnose mode
  • Other boot options
  • Access mac media on a non-bootable mac
  • Categories
  • Read logs
  • Search logs
  • What information is available
  • Export logs
  • Partitions
  • Permission repair
  • File format compatibility
  • External drives
  • FSCK
  • TOP
  • Hidden files
  • Screenshots format, turning shadow on/off, Default location, Default name
  • Custom login message
  • Caffeinate
  • Other useful commands
  • Section B - Software
  • Locations
  • Permissions
  • What to avoid deleting
  • UserID
  • FileVault
  • Time machine and other backup tools
  • Locations
  • PList locations
  • Troubleshooting applications
  • Installing applications
  • Uninstalling software
  • When to use
  • How to access
  • What to do
  • What services are critical
  • Security management using fileVault, Gatekeeper and keychain access (Local, iCloud and new keychains)
  • Native
  • Supported
  • Compatibility limitations

Who is the instructor for this training?

The trainer for this Advance MAC Troubleshooting Training has extensive experience in this domain, including years of experience training & mentoring professionals.

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