Communication Excellence Training

Live Online & Classroom Enterprise Training

Communication Excellence is a course that enhances interpersonal and professional communication skills, focusing on clarity, confidence, active listening, and impactful messaging across various contexts.

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What is Communication Excellence Training about?

Communication Excellence is a dynamic, skill-building course designed to develop high-impact communication capabilities across professional and interpersonal contexts. This course combines core communication theories with practical exercises to help participants communicate clearly, confidently, and empathetically. It focuses on mastering verbal and non-verbal skills, enhancing active listening, emotional intelligence, and creating meaningful connections through effective dialogue.

What are the objectives of Communication Excellence Training ?

Apply key principles of effective communication across various contexts
Express ideas with clarity, confidence, and professionalism
Interpret and align verbal and non-verbal communication
Practice active listening and empathetic engagement
Navigate communication challenges and minimize misunderstandings
Foster stronger professional relationships and team collaboration

Who is Communication Excellence Training for?

Mid-level professionals and team members
Customer-facing employees and support staff
Managers and supervisors
Trainers, facilitators, and educators
Anyone aiming to improve workplace and interpersonal communication

What are the prerequisites for Communication Excellence Training?

Prerequisites:

Basic interpersonal communication skills
Experience in professional or team-based environments

Learning Path:

Business Communication Essentials Communication Excellence
Communication Excellence
Leadership Presence or Conflict Resolution
Influencing Without Authority

Related Courses:

Emotional Intelligence at Work
Presentation and Public Speaking
Cross-Cultural Communication
Team Collaboration and Feedback Skills

Certification:

Certificate of Completion – Communication Excellence
May contribute to internal soft skills or leadership development tracks

Available Training Modes

Live Online Training

Course Outline Expand All

Expand All

Module 1: Foundations of Effective Communication

Communication models and barriers

Elements of successful communication

The role of perception and emotional intelligence

Module 2: Verbal and Non-verbal Communication

Tone, clarity, and word choice

Body language, gestures, and facial expressions

Aligning verbal and non-verbal cues

Module 3: Active Listening and Empathy

The components of active listening

Empathetic responses and connection

Listening to understand vs. listening to respond

Module 4: Feedback and Difficult Conversations

Giving and receiving feedback

Navigating sensitive topics with professionalism

Building trust through honest dialogue

Module 5: Communication in Teams and Meetings

Collaborating with diverse personalities

Structured communication during discussions

Managing interruptions and dominating voices

Module 6: Personal Communication Growth Plan

Identifying strengths and areas of improvement

Developing a personalized communication action plan

Using reflection and feedback for long-term growth

Who is the instructor for this training?

The trainer for this Communication Excellence Training has extensive experience in this domain, including years of experience training & mentoring professionals.

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Sony

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Mindtree