Create Agents in Microsoft Copilot Studio

Abstract

This webinar introduces business and technology leaders to the rapidly evolving world of AI-powered agents and how they can be designed, deployed, and scaled using Microsoft Copilot Studio.

As organizations aim to improve efficiency, reduce operational costs, and enhance user experiences, AI agents are becoming a key driver of intelligent automation. This session provides a strategic overview of how enterprises can leverage low-code tools to build conversational agents that integrate seamlessly with existing systems and workflows.

Participants will gain a clear understanding of how Copilot Studio simplifies agent development through generative AI capabilities, prebuilt integrations, and strong alignment with the broader Microsoft Power Platform ecosystem. The session will also highlight how these agents can be extended using tools like Power Automate to enable end-to-end business processes.

Through a combination of conceptual insights and a rapid demonstration, the webinar will showcase how organizations can quickly move from idea to deployment—supporting use cases such as customer support automation, employee self-service, and internal knowledge assistants.

This session serves as an entry point for organizations beginning their AI journey and sets the foundation for deeper engagement through structured programs, hands-on workshops, and enterprise-scale implementation initiatives.

Date: April 23rd, 2026

Time: 4:00 PM – 5:00 PM

Speaker: Mr. Uday Kumar 

Program Agenda

1) Copilot Studio Fundamentals (10 mins)

• What is Copilot Studio? 
• Key capabilities: 
• Conversational AI 
• Generative answers 
• •Plugin integrations 
• Comparison with traditional chatbots 
• Use cases across industries

2) Core Components of an Agent (10 mins)

• Topics & Triggers 
• Actions & Power Automate integration 
• Knowledge sources (websites, documents, Dataverse) 

3) Building Your First Agent (15 mins)

• Create a new agent 
• Define topics and intents 
• Add knowledge sources 
• Enable generative responses 
• Test the agent in real-time 
• Publish & deploy

4) Extending to Enterprise Use Cases (10 mins)

• Integrations with Power Automate and business systems 
• Real-world scenarios

5) From Pilot to Scale (15 mins)

• Governance, security, and best practices 
• Roadmap to enterprise adoption

Target Audience

• Business & Digital Transformation Leaders 
• Citizen Developers / Power Platform Users 
• IT & Solution Architects 
• Operations & Support Teams

About Trainer:

Uday Kumar is a seasoned Software Enterprise Architect and Microsoft Certified Trainer (MCT) with over 19 years of experience in AI, cloud computing, and enterprise technology solutions. He specializes in designing and delivering scalable, AI-powered applications using Microsoft Copilot Studio, Power Platform, and modern cloud-native architectures. With extensive global experience across the US, Europe, and APAC, he has successfully led numerous training and consulting engagements for leading organizations. His ability to simplify complex technical concepts into practical, business-driven solutions makes him a highly effective trainer and advisor.

Throughout his career, Uday Kumar has enabled organizations to accelerate their digital transformation journeys by adopting AI-driven automation and intelligent workflows. He is known for delivering hands-on, industry-relevant training programs that empower teams to build real-world solutions. His expertise in generative AI, agent-based systems, and low-code platforms helps businesses improve efficiency, reduce operational costs, and build scalable, future-ready technology ecosystems aligned with evolving business needs.