Introduction to Confluence Training

Live Online & Classroom Enterprise Training

Confluence is a collaborative documentation and knowledge management tool that helps teams create, share, and organize content. It enhances teamwork by providing a centralized platform for documentation, project planning, and real-time collaboration.

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What is Introduction to Confluence Training about?

Introduction to Confluence is designed to help users get started with Atlassian Confluence as a team collaboration and knowledge management tool. The course covers navigation, page creation, content organization, and collaboration features, enabling teams to document processes, share knowledge, and work more efficiently in a centralized platform.

What are the objectives of Introduction to Confluence Training ?

Understand the purpose and key features of Confluence
Navigate spaces, pages, and the Confluence interface
Create and format pages using templates and macros
Collaborate through comments, mentions, and page sharing
Apply basic best practices for content organization

Who is Introduction to Confluence Training for?

Project Managers & Scrum Masters – Managing Agile documentation and sprint notes
Business Analysts & Product Owners – Organizing business requirements and reports
Software Developers & IT Teams – Documenting processes, APIs, and technical guides
HR & Operations Teams – Creating employee handbooks, policies, and onboarding documents
Customer Support & Knowledge Managers – Building knowledge bases and FAQs

What are the prerequisites for Introduction to Confluence Training?

Prerequisites:

Basic computer and internet skills
Familiarity with workplace collaboration tools
Understanding of team-based work environments
Access to Confluence (Cloud or Server)
No prior Confluence experience required

Learning Path:

Introduction to Team Collaboration Tools
Fundamentals of Atlassian Confluence
Creating and Managing Pages and Spaces
Collaboration and Content Management Best Practices
Advanced Confluence Features and Integrations

Related Courses:

Confluence Content Administration
Jira Software Fundamentals
Agile Collaboration with Atlassian Tools
Knowledge Management Best Practices

Available Training Modes

Live Online Training

4 Days

Course Outline Expand All

Expand All

Module 1: Introduction to Confluence & Its Benefits

What is Atlassian Confluence and why use it?

Understanding Confluence Cloud vs. Server vs. Data Center

Navigating the Confluence interface and key features

Module 2: Creating & Managing Confluence Spaces and Pages

Setting up personal and team spaces

Creating pages, subpages, and hierarchical structures

Using templates and blueprints for consistency

Module 3: Formatting & Enhancing Content in Confluence

Using text formatting, tables, and multimedia (images, videos, files, etc.)

Applying macros for advanced functionality (task lists, charts, dynamic content)

Using labels, mentions, and comments for collaboration

Module 4: Confluence & Jira Integration

Linking Confluence pages with Jira issues and reports

Embedding Jira roadmaps, sprints, and dashboards into Confluence

Automating workflows between Jira and Confluence

Module 5: Permissions, Security & User Management

Managing user roles, groups, and space permissions

Implementing page restrictions and access control

Setting up audit logs and tracking changes

Module 6: Best Practices & Real-World Use Cases

Organizing documentation efficiently (product documentation, wikis, SOPs)

Building a knowledge base for support teams

Managing Agile meetings, sprint retrospectives, and project plans

Who is the instructor for this training?

The trainer for this Introduction to Confluence Training has extensive experience in this domain, including years of experience training & mentoring professionals.

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