Introduction to Moveworks Training

Live Online & Classroom Enterprise Training

Introduction to Moveworks provides an overview of Moveworks, an AI-powered platform that automates IT support and enterprise workflows through natural language understanding and conversational AI.

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What is Introduction to Moveworks Course about?

The Introduction to MoveWorks Training course provides a comprehensive overview of the MoveWorks platform, an AI-powered employee support solution. Participants will learn how MoveWorks leverages conversational AI and automation to resolve IT, HR, and other employee issues in real-time. The course covers platform features, use cases, and best practices to maximize its capabilities for enterprise environments.

What are the objectives of Introduction to Moveworks Course ?

Understand the core features and architecture of the MoveWorks platform
Identify the use cases and benefits of deploying MoveWorks in an organization
Navigate the MoveWorks interface and leverage its conversational AI capabilities
Understand the integration and configuration requirements for MoveWorks
Apply best practices for driving adoption and maximizing impact in the workplace

Who is Introduction to Moveworks Course for?

IT and HR professionals responsible for employee support and service management
Enterprise solution architects and system administrators
Managers and decision-makers evaluating AI-driven employee support solutions
MoveWorks implementation teams

What are the prerequisites for Introduction to Moveworks Course?

None

Available Training Modes

Live Online Training

1 Days

Self-Paced Training

5 Hours

Course Outline Expand All

Expand All

Module 1: Introduction to MoveWorks

What is MoveWorks?

Key features and benefits

Understanding conversational AI in the workplace

Module 2: MoveWorks Use Cases and Applications

IT support use cases

HR support use cases

Facilities and other enterprise support use cases

Customer success stories and real-world examples

Module 3: Platform Architecture and Core Features

Overview of MoveWorks architecture

Natural language understanding (NLU) and conversational AI

Integrations with existing systems and data sources

Security and compliance considerations

Module 4: Getting Started with MoveWorks

User interface walkthrough

Conversational flows and request handling

Configuration and customization basics

Best practices for onboarding and driving adoption

Who is the instructor for this training?

The trainer for this Introduction to Moveworks Training has extensive experience in this domain, including years of experience training & mentoring professionals.

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