Negotiation Skills Training

Live Online & Classroom Enterprise Training

This course equips learners with practical negotiation techniques to achieve win–win outcomes in professional and personal scenarios. Participants will learn how to prepare, communicate persuasively, manage conflicts, and close negotiations with confidence.

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What is Negotiation Skills Training about?

Negotiation Skills focuses on building strategic thinking, effective communication, and decision-making abilities required to negotiate successfully. The course blends proven frameworks with real-world examples to help learners handle complex negotiations, manage stakeholders, and create mutually beneficial agreements.

What are the objectives of Negotiation Skills Training ?

Understand core negotiation principles and styles
Develop effective preparation and planning strategies
Improve persuasion and influencing skills
Manage conflicts and objections confidently
Achieve mutually beneficial negotiation outcomes

Who is Negotiation Skills Training for?

Business professionals and managers
Sales, procurement, and sourcing teams
Project managers and team leads
Entrepreneurs and startup founders
Anyone involved in decision-making or stakeholder discussions

What are the prerequisites for Negotiation Skills Training?

Prerequisites:

Basic communication skills
Willingness to participate in discussions and role-plays
General understanding of workplace dynamics
No prior negotiation training required
Openness to feedback and self-improvement

Learning Path:

Fundamentals of negotiation and mindset
Negotiation planning and strategy development
Communication, persuasion, and influence techniques
Handling conflicts, deadlocks, and objections
Closing, follow-up, and relationship management

Related Courses:

Effective Communication Skills
Conflict Management and Resolution
Persuasion and Influencing Skills
Business Communication Essentials

Available Training Modes

Live Online Training

5 Days

Course Outline Expand All

Expand All

Module 1: Introduction to Negotiation Skills

What is the negotiation and why it is important?

When it is acceptable to negotiate

Potential benefits of successful negotiation skills

Consequences of poor negotiation skills

Negotiating within a modern business environment

Module 2: Understanding Negotiating Strategies

Outline of the most common negotiating strategies

Identifying distributive and integrative tactics

Analysing when and how these tactics are used

Difference between soft and hard negotiating skills

Understanding principled negotiation tactics

Identifying potential outcomes based on these strategies

Cultural implications of negotiation strategies

Module 3: Negotiating Behaviour and Personality Types

Understanding differing behaviours

How to adapt your behaviour to suit the negotiation

Possible outcomes and conflicts of each behaviour type

Understanding personality types and how they influence negotiations

How to identify and negotiate with each personality type

Key behaviours of a skilled negotiator

Understanding body language and non-verbal cues

Module 4: The Negotiation Stage

Learning the four key stages of any negotiation – Prepare, Debate, Bargain, Close

Planning your negotiation effectively

Preparing yourself for a productive debate

Bargaining skills to achieve your desired outcome

Maximising the negotiation experience

Identifying and adjusting the power balance

The seven elements of a great negotiation

Module 5: Negotiation Success

How to achieve a successful close

Identify the key stages of a successful negotiation

The importance of a win-win scenario

Closing out the negotiation process positively and productively

Working in cooperation to ensure productive outcomes

Establishing and developing a continued professional relationship

Module 6: Other Negotiation Outcomes

Identify key final stages of an unsuccessful negotiation

Exploring other potential outcomes (BATNA)

Knowing when to walk away

Understanding opponent behaviours at the closing stage

Key next steps in case of BATNA

Re-evaluating and reprioritising goals

Module 7: Dealing with Difficult Negotiations

How to identify a difficult negotiator

Avoid key negotiation mistakes

Identify bullying, threatening or intimidating behaviours

Effectively adjust your style to suit the situation

Assertiveness vs aggressiveness and how to tell the difference

Use of emotional intelligence (EQ) skills

Module 8: Strategic Negotiating for the Future

Developing your strategic plan for negotiating

Utilising your learning to prepare for different negotiation styles

Group work and role-play to test out different outcomes

Defining the importance of EQ and conflict resolution

Avoiding negative negotiation experiences

Key stages of preparation and strategic negotiation planning

Who is the instructor for this training?

The trainer for this Negotiation Skills Training has extensive experience in this domain, including years of experience training & mentoring professionals.

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