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Salesforce for Administrator Training
Live Online & Classroom Enterprise Training
The Salesforce for Administrator course is designed for individuals who have experience as a Salesforce administrator. The program encompasses the breadth of applications, the features and functions available to an end user, and the configuration and management options available to an administrator across the Sales, Service, and Collaboration Clouds.
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What is Salesforce Admin Course about?
What are the objectives of Salesforce Admin Course ?
Available Training Modes
Live Online Training
18 HoursClassroom Training
3 DaysCourse Outline Expand All
Expand All
- Understand the data model and navigation
- Find answers in Help & Training
- Set up the company profile
- Configure the user interface
- Set up activities and calendars
- Configure search settings
- Set up Chatter
- Manage user profiles
- Create and manage users
- Troubleshoot user login issues
- Set up Chatter Free and Chatter external users
- Restrict logins
- Determine object access
- Manage record access with the role hierarchy
- Deal with record access exceptions
- Manage field-level security
- Administer standard fields
- Create new custom fields
- Create selection fields: picklists and lookups
- Create formula fields
- Work with page layouts
- Work with record types and business processes
- Maintain data quality
- Import new records using import wizards
- Update existing records with the data loader
- Keep records up to date with Data.com and social accounts and contacts
- Mass transfer records between users
- Back up data with a weekly export
- Mass delete records
- Run and modify reports
- Create new reports with the report builder
- Filter reports
- Summarize report data with formulas and visual summaries
- Print, export, and email reports
- Build dashboards
- Manage email administration
- Set up workflow rules
- Automate leads and cases
- Automate the support process
- Understand the Service Cloud console
- Enable collaboration in the Service Cloud
- Analyze support data with reports and dashboards -
Who is the instructor for this training?
The trainer for this Salesforce for Administrator Training has extensive experience in this domain, including years of experience training & mentoring professionals.
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