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Jira Training

Live Online & Classroom Enterprise Training

Jira is a project management and issue-tracking tool used for agile software development, bug tracking, and workflow automation. It enables teams to plan, track, and manage tasks efficiently through customizable dashboards and collaboration features.

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  • Real-time code analysis and feedback

What is Jira Training about?

This course provides a comprehensive introduction to JIRA, the leading project management and issue-tracking tool used in Agile and DevOps environments. Participants will learn how to create and manage projects, track issues, configure workflows, and integrate JIRA with development and CI/CD pipelines to optimize team collaboration and project execution. 

What are the objectives of Jira Training ?

  • Understand JIRA’s role in Agile project management and issue tracking
  • Create and manage JIRA projects, boards, and backlogs
  • Configure and customize workflows, issue types, and fields
  • Plan, track, and manage sprints, releases, and roadmaps
  • Use JIRA automation rules for task management and notifications
  • Generate custom reports and dashboards for data-driven decision-making
  • Integrate JIRA with Bitbucket, GitHub, Confluence, and CI/CD pipelines 

Who is Jira Training for?

  • Project Managers & Scrum Masters – Managing Agile projects and sprints
  • Developers & QA Engineers – Tracking issues, managing tasks, and testing workflows
  • Business Analysts & Product Owners – Managing backlogs, user stories, and roadmaps
  • DevOps Engineers – Automating workflows and integrating with CI/CD tools
  • IT Teams & Support Teams – Handling incident and service requests

What are the prerequisites for Jira Training?

  •  Basic understanding of Agile methodologies (Scrum/Kanban)
  • Familiarity with software development workflows is helpful
  • No prior experience with JIRA is required 

Available Training Modes

Live Online Training

4 Days

Self-Paced Training

40 Hours

Course Outline Expand All

Expand All

  • What is JIRA and why is it used?
  • Understanding JIRA Software, JIRA Core, and JIRA Service Management
  • Basics of Agile methodologies (Scrum & Kanban)
  • Creating projects, configuring boards, and customizing dashboards
  • Understanding JIRA issues: Epics, Stories, Tasks, Bugs
  • Managing permissions, roles, and user access
  • Creating and modifying JIRA workflows
  • Setting up custom fields, screens, and transitions
  • Automating task assignments, approvals, and notifications
  • Creating and managing sprints, backlog, and roadmaps
  • Using burnup/burndown charts and velocity reports
  • Tracking release versions and deployments
  • Connecting JIRA with Bitbucket, GitHub, and CI/CD pipelines
  • Using JIRA with Confluence for documentation
  • Setting up JIRA API and webhooks for advanced integrations
  • Setting up helpdesk and service request workflows
  • Managing SLAs and ITSM best practices
  • Automating incident response and problem resolution

Who is the instructor for this training?

The trainer for this Jira Training has extensive experience in this domain, including years of experience training & mentoring professionals.

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