Salesforce for Administrator Certification Training

Live Online & Classroom Certification Training

The Salesforce for Administrator program is designed for individuals who have
experience as a Salesforce administrator. The program encompasses the breadth of
applications, the features and functions available to an end user, and the configuration and
management options available to an administrator across the Sales, Service, and
Collaboration Clouds.

(4.7) 129 Learners
Instructed by SPRINGPEOPLE
INDIA

No Public/Open-house class on the topic scheduled at the moment!

Course Description

Overview

Comprehensive and hands-on Administration Essentials for New Admins is the core training that ensures your success with Salesforce. It's a must for new administrators. We recommend administrators take this course before starting a Salesforce deployment or when taking over an existing deployment.

Objective

At the end of Salesforce for Administrator training course, the participants will be able to:

  • Customize application, including page layouts, fields, tabs and business processes
  • Create a secure Salesforce environment
  • Maintain and import clean data
  • Create high-value reports and dashboards
  • Set up workflow automation

Suggested Audience:

  • New system administrators responsible for the setup, configuration, and maintenance of their organization's Salesforce applications
  • Other groups that would benefit from deepening their knowledge of Salesforce, including power users, sales operations, and IT managers

Duration - 5 Days

Prerequisites

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Course Curriculum

Expand All
  • Understand the data model and navigation
  • Find answers in Help & Training
  • Set up the company profile
  • Configure the user interface
  • Set up activities and calendars
  • Configure search settings
  • Set up Chatter
  • Manage user profiles
  • Create and manage users
  • Troubleshoot user login issues
  • Set up Chatter Free and Chatter external users
  • Restrict logins
  • Determine object access
  • Manage record access with the role hierarchy
  • Deal with record access exceptions
  • Manage field-level security
  • Administer standard fields
  • Create new custom fields
  • Create selection fields: picklists and lookups
  • Create formula fields
  • Work with page layouts
  • Work with record types and business processes
  • Maintain data quality
  • Import new records using import wizards
  • Update existing records with the data loader
  • Keep records up to date with Data.com and social accounts and contacts
  • Mass transfer records between users
  • Back up data with a weekly export
  • Mass delete records
  • Run and modify reports
  • Create new reports with the report builder
  • Filter reports
  • Summarize report data with formulas and visual summaries
  • Print, export, and email reports
  • Build dashboards
  • Manage email administration
  • Set up workflow rules
  • Automate leads and cases
  • Automate the support process
  • Understand the Service Cloud console
  • Enable collaboration in the Service Cloud
  • Analyze support data with reports and dashboards -

Certification

SpringPeople works with top industry experts to identify the leading certification bodies on different technologies - which are well respected in the industry and globally accepted as clear evidence of a professional’s “proven” expertise in the technology. As such, these certification are a high value-add to the CVs and can give a massive boost to professionals in their career/professional growth.

Our certification courses are fully aligned to these high-profile certification exams; at the end of the course, participants will have detailed knowledge, be eligible and be fully ready take up these certification exams and pass with flying colours.

 

Resources

SpringPeople Corporate Learning Center

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About the Instructor

Founded in 2009, SpringPeople is a global premier eLearning marketplace for Online Live, Instructor-led classes in the region. It is a certified training delivery partner of leading technology creators, namely Pivotal, Elastic, Lightbend, EMC, VMware, MuleSoft, RSA, and... Read More


Course Rating and Reviews

4.7

Average Rating
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SPRINGPEOPLE SpringPeople Trainer

Mahender Pandiri

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SPRINGPEOPLE SpringPeople Trainer

Vinayak Suryawanshi

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Trainer can ask few queries related to subject to students randomly during session so that they will attend carefully. :)

SPRINGPEOPLE SpringPeople Trainer

Stanley

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This class is intended for participants with some prior exposure to the technology and are now looking to build up their expertise on the topic.

On successful completion of the course, participants will be eligible to sit of the related certification exam (see course overview). All participants receive a course completion certificate, demonstrating their expertise on the subject.

Total duration of the online, live instructor led sessions. Sessions are typically delivered as short lectures (2-hrs weekdays/3-hrs weekends) and detailed hands-on guidance.

Expected offline lab work hours that participants will need to complete and submit to the trainer, during and after the instructor-led online sessions.

  1. We are happy to refund full fee paid - no questions asked - should you feel that the training is not up to your expectations.
  2. Our dedicated team of expert training enablement advisors are available on email, phone and chat to assist you with your queries.
  3. All courseware, including session recordings, will always be available to access to you for future reference and rework.

Contact Us

+91-80-6567-9700 (BLR)

training@springpeople.com

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