Live Online & Classroom Enterprise Training
This course provides hands-on knowledge to design, configure, and manage cloud-based contact center solutions using Amazon Connect. Learners gain practical skills in user management, contact flows, integrations, security, monitoring, and optimization.
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Administering and Configuring Amazon Connect (ACAC) equips learners with the skills required to build and operate scalable contact center solutions on AWS. The course covers core Amazon Connect features, routing strategies, contact flows, security controls, reporting, and integrations with other AWS services. Through practical examples, learners gain confidence in managing real-world Amazon Connect environments.
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Live Online Training
The trainer for this Administering and Configuring Amazon Connect (ACAC) Training has extensive experience in this domain, including years of experience training & mentoring professionals.
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