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C4H510 - SAP Service Cloud Training
Live Online & Classroom Enterprise Certification Training
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In this course you will learn how to implement SAP Service Cloud. This will include configuration of service processes, including topics such as business process configuration, warranty management, registered products, and service levels.
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Completion Certificate from ATP
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What is C4H510 - SAP Service Cloud Certification Training about?
What are the objectives of C4H510 - SAP Service Cloud Certification Training ?
Who is C4H510 - SAP Service Cloud Certification Training for?
What are the prerequisites for C4H510 - SAP Service Cloud Certification Training?
Available Training Modes
Live Online Training
Classroom Training
2 DaysCourse Outline Expand All
Expand All
- Describing the Functional Capabilities of SAP Service Cloud
- Explaining the Different Communication Channels that are Supported in SAP Service Cloud
- Service Levels, Categories and Work Distribution
- Understanding Knowledge Base Functionality in Service Tickets
- Explaining Registered Products and Installed Bases
- Explaining Warranty Management in Tickets
- Explaining Maintenance Plans in Tickets
- Explaining the Role of Time Recording in Tickets
- Understanding Service Contracts in SAP Service Cloud
- Explaining Response Templates and Their Determination in Tickets
- Understanding Ticket Linking in SAP Service Cloud
- Explaining SAP Cloud for Customer Work Ticket Integration with SAP S/4HANA (ERP, ECC)
Who is the instructor for this training?
The trainer for this C4H510 - SAP Service Cloud Training has extensive experience in this domain, including years of experience training & mentoring professionals.
C4H510 - SAP Service Cloud Certification Training - Certification & Exam
- SpringPeople is the Authorized Training Partner of SAP.
- The training fees is exclusive of exam cost.
- For any queries, feel free to reach us at sap@springpeople.com
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