IBM Control Desk 7.6.0.2 Fundamentals (TP352G) Training

Live Online & Classroom Enterprise Certification Training

This course introduces you to the fundamental concepts of managing IT assets, service requests, and changes in your IT environment using IBM Control Desk.

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Certified Trainer
Authorized Courseware
Completion Certificate from ATP

Enterprise Reporting
Lifetime Access
CloudLabs
24x7 Support
Real-time code analysis and feedback

What is IBM Control Desk 7.6.0.2 Fundamentals (TP352G) Certification Training about?

You learn how managing these processes with a unified solution provides significant advantages to your organization. Through instructor-led discussion, demonstrations, and hands-on labs, you learn how to plan a deployment, perform basic configuration, and navigate IBM Control Desk.

What are the objectives of IBM Control Desk 7.6.0.2 Fundamentals (TP352G) Certification Training ?

After you complete this course, you can perform the following tasks:

Describe the features of IBM Control Desk
Explain the architecture
List the primary installation scenarios
Perform the initial configuration
Explain the processes managed by IBM Control Desk

Who is IBM Control Desk 7.6.0.2 Fundamentals (TP352G) Certification Training for?

This course is suitable for all roles, including installers, administrators, and service desk agents.

What are the prerequisites for IBM Control Desk 7.6.0.2 Fundamentals (TP352G) Certification Training?

Before taking this course, you should have the following skills: Basic browser navigation skills

Available Training Modes

Live Online Training

12 Hours

Classroom Training

2 Days

Course Outline Expand All

Expand All

Overview

Implementation

Basic configuration

Service Request Management

IT Asset Management

Configuration, Change, and Release Management

Who is the instructor for this training?

The Trainer is IBM certified Instructor with extensive domain experience, including years of experience training & mentoring professionals in the industry.

IBM Control Desk 7.6.0.2 Fundamentals (TP352G) Certification Training - Certification & Exam

SpringPeople is the Authorized Training Partner of IBM through Tech Data
For any queries, feel free to reach us at ibm@springpeople.com

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