IBM SmartCloud Control Desk 7.5 Configuration, Change and Release Management (TP370G) Training

Live Online & Classroom Enterprise Certification Training

This course introduces the functions in IBM SmartCloud Control Desk V7.5 that support the ITIL-based processes for Configuration, Change, and Release Management. In addition, the logical data model and hierarchies used to store and manage Configuration Items are discussed.

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What are the objectives of IBM SmartCloud Control Desk 7.5 Configuration, Change and Release Management (TP370G) Certification Training ?

Describe the logical representation of assets and configuration items
Create and specify Configuration Items manually or through promotion, or import
Verify IT configurations through Configuration Item audit
Articulate how IBM SmartCloud Control Desk support Service Asset Management
Create and implement automated changes from response plans
Perform impact analysis, schedule, and authorize changes
Understand how IBM SmartCloud Control Desk supports the Release Management Process
Perform mass updates of software from the Definitive Medial Library

Who is IBM SmartCloud Control Desk 7.5 Configuration, Change and Release Management (TP370G) Certification Training for?

This intermediate course is for IBM SmartCloud Control Desk Configuration, Change, and Release management practitioners responsible for administering, managing, or tailoring the solution.

What are the prerequisites for IBM SmartCloud Control Desk 7.5 Configuration, Change and Release Management (TP370G) Certification Training?

You should have:

Familiarity with the ITIL Service Management processes
Basic Understanding of the capabilities and initial customization of the Tivoli process automation engine environment and IBM SmartCloud Control Desk V7.5 as taught in the IBM SmartCloud Control Desk V7.5 Foundations course

Available Training Modes

Live Online Training

18 Hours

Classroom Training

3 Days

Course Outline Expand All

Expand All

Day 1

IBM SmartCloud Control Desk Configuration, Change, and Release Management Overview

Organization of Configuration Item information

Configuration Management Fundamentals

Day 2

Change Management Processes, Roles and Responsibilities

Change Management Fundamentals

Advanced Change Processing

Day 3

Release Management Fundamentals

Loading and promoting CIs Overview

Who is the instructor for this training?

The Trainer is IBM certified Instructor with extensive domain experience, including years of experience training & mentoring professionals in the industry.

IBM SmartCloud Control Desk 7.5 Configuration, Change and Release Management (TP370G) Certification Training - Certification & Exam

SpringPeople is the Authorized Training Partner of IBM through Tech Data
For any queries, feel free to reach us at ibm@springpeople.com

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