IBM Tealeaf Customer Experience 9.0.2 Administration and Maintenance (9F34G) Training

Live Online & Classroom Enterprise Certification Training

The Tealeaf system is comprised of several major components that house multiple databases and services.

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What is IBM Tealeaf Customer Experience 9.0.2 Administration and Maintenance (9F34G) Certification Training about?

For the most part, these do not need much maintenance after installation. However, there are certain aspects that do need to be updated regularly to ensure the integrity of the resulting Tealeaf data. For these purposes and to facilitate trouble-shooting, it is essential for system administrators to be familiar with the Tealeaf components and overall structure of their installation.

What are the objectives of IBM Tealeaf Customer Experience 9.0.2 Administration and Maintenance (9F34G) Certification Training ?

Understand the IBM Tealeaf system components and data flow
Perform system maintenance task
Troubleshoot issues with the system

Who is IBM Tealeaf Customer Experience 9.0.2 Administration and Maintenance (9F34G) Certification Training for?

This intermediate workshop is recommended for Tealeaf administrators, who include the owners of the IBM Tealeaf system as well as associated Linux, Windows, and SQL administrators.

What are the prerequisites for IBM Tealeaf Customer Experience 9.0.2 Administration and Maintenance (9F34G) Certification Training?

You should have taken the following courses:

IBM Tealeaf Customer Experience 9.0.2 Fundamentals (9F32G)
IBM Tealeaf Customer Experience 9.0.2 Events and Reports (9F33G)

Available Training Modes

Live Online Training

6 Hours

Classroom Training

1 Days

Course Outline Expand All

Expand All

Unit 1. IBM Tealeaf System Components

Unit 2. Passive Capture Application (PCA)

Unit 3. Configure Privacy in PCA

Unit 4. Tealeaf Management System (TMS) and Processing Pipeline

Unit 5. Processing Server Monitoring, Maintenance, and Troubleshooting

Unit 6. Reporting Server

Unit 7. Replay Server

Unit 8. User Management

Unit 9. Troubleshooting

Review and Summary

Who is the instructor for this training?

The Trainer is IBM certified Instructor with extensive domain experience, including years of experience training & mentoring professionals in the industry.

IBM Tealeaf Customer Experience 9.0.2 Administration and Maintenance (9F34G) Certification Training - Certification & Exam

• SpringPeople is the Authorized Training Partner of IBM through Tech Data

• For any queries, feel free to reach us at ibm@springpeople.com

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