Live Online & Classroom Enterprise Certification Training
This course focuses on the tools within IBM Tealeaf cxView that enable you to proactively manage your online channel and understand why customers complete or abandon online processes.
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Certified Trainer
Authorized Courseware
Completion Certificate from ATP
Enterprise Reporting
Lifetime Access
CloudLabs
24x7 Support
Real-time code analysis and feedback
By providing real-time awareness to key business performance indicators, automatic visibility when metrics are trending above or below historical averages, and the ability to drill down from these metrics to understand the cause of business process abandonment, IBM Tealeaf cxView exposes the cost of customer experience obstacles to your business.
This intermediate course is specifically designed for business analysts who will use IBM Tealeaf cxView to build Scorecards, Dashboards and Top Mover charts. All IBM Tealeaf administrators and event modelers who will be supporting these efforts should also attend.
You should have taken:
Live Online Training
Classroom Training
The Trainer is IBM certified Instructor with extensive domain experience, including years of experience training & mentoring professionals in the industry.
• SpringPeople is the Authorized Training Partner of IBM through Tech Data
• For any queries, feel free to reach us at ibm@springpeople.com
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