IBM Tealeaf Customer Experience 9.0.2 Events and Reports (9F33G) Training Logo

IBM Tealeaf Customer Experience 9.0.2 Events and Reports (9F33G) Training

Live Online & Classroom Enterprise Certification Training

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Tealeafs reports and analytical tools provide insight into your online visitors experience by using Tealeaf Events. Events can track almost anything that occurs within an online Session, and this flexibility requires that they are custom-built to each site.

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What is IBM Tealeaf Customer Experience 9.0.2 Events and Reports (9F33G) Certification Training about?

This course provides detailed explanations of Event concepts and extensive practice building Events, all within the context of real-world scenarios. Those who complete this course will have the knowledge to build and analyze reports in Tealeaf, as well as the skill required to build the Events that underlie all Tealeaf analysis.

What are the objectives of IBM Tealeaf Customer Experience 9.0.2 Events and Reports (9F33G) Certification Training ?

Over the next two days, you’ll learn how to design events to power searches and reports, and to create reports needed to manage your customer experience:


  • Understand Events and Hit Attributes
  • Design Events to build reports or search goals
  • Use Search and Browser-Based Replay features to locate the source information for an Event
  • Create Dimensions and Report Groups to enable report segmentation and advanced searches
  • Understand Dimension Whitelists and Group Lists, and select the appropriate settings
  • Identify situations to use Struggle Events: Thrashing, Sequence, and Distance Events
  • Create Search and Session List Templates
  • Set up Event Alerts for tracking issues

Who is IBM Tealeaf Customer Experience 9.0.2 Events and Reports (9F33G) Certification Training for?

  • This intermediate course should be attended by all analysts and administrators of Tealeaf. In order to accurately interpret the resulting metrics, all analysts must understand how Tealeaf Events are built and operate.
  • This will also help them determine what metrics are useful to track within Tealeaf and how. Therefore, even if some analysts do not become designated Event Modelers, their participation in this course ensures that they will be able to work together successfully. Tealeaf System Administrators should also attend to better understand data integrity and support requirements.

What are the prerequisites for IBM Tealeaf Customer Experience 9.0.2 Events and Reports (9F33G) Certification Training?

Prior to taking this course, it is recommended that you attend the following courses: 


  • IBM Tealeaf Customer Experience Fundamental

Available Training Modes

Live Online Training

12 Hours

Classroom Training

2 Days

Who is the instructor for this training?

The Trainer is IBM certified Instructor with extensive domain experience, including years of experience training & mentoring professionals in the industry.

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IBM Tealeaf Customer Experience 9.0.2 Events and Reports (9F33G) Certification Training - Certification & Exam

SpringPeople is the Authorized Training Partner of IBM through Tech Data

For any queries, feel free to reach us at ibm@springpeople.com


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