IBM Tealeaf Customer Experience on Cloud Overstat (9F52G) Training

Live Online & Classroom Enterprise Certification Training

IBM Tealeaf Customer Experience on Cloud Overstat usability analytics provides enhanced support for analysis and understanding of user intention across digital interaction points such as web and mobile. It allows companies to consume and quantify customer behavior data and turn it into real business insight

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What is IBM Tealeaf Customer Experience on Cloud Overstat (9F52G) Certification Training about?

This course describes the uses and benefits of IBM Tealeaf Customer Experience on Cloud Overstat, and how to use its overlays and reports to understand the user website experience. It illustrates how to capture page states for reports, and then organize these reports by similar attributes to show how particular segments of visitors behave.

What are the objectives of IBM Tealeaf Customer Experience on Cloud Overstat (9F52G) Certification Training ?

After completing this course, you should be able to:

Explain the benefits of Tealeaf CX on Cloud Overstat
List the overlays available in Tealeaf Overstat and explain their uses
Capture page states and organize stacks for Overstat analysis
Analyze user behavior by using Tealeaf Overstat overlays

Who is IBM Tealeaf Customer Experience on Cloud Overstat (9F52G) Certification Training for?

This basic course should be attended by all analysts of IBM Tealeaf CX on Cloud Overstat and Tealeaf Customer Experience on Cloud Program Managers. In order to accurately interpret the resulting metrics, all analysts must understand how IBM Tealeaf events are built and operate. This course is intended for:

Customer Experience Program Managers
eBusiness Analysts
Web Analytics Analysts
Production Support
Tealeaf Event Modelers

What are the prerequisites for IBM Tealeaf Customer Experience on Cloud Overstat (9F52G) Certification Training?

It is recommended that the following courses be taken prior to attending this course:

IBM Tealeaf Customer Experience Fundamentals
IBM Tealeaf Customer Experience Events and Reports

Available Training Modes

Live Online Training

6 Hours

Classroom Training

1 Days

Course Outline Expand All

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Course Overview

Unit 1. Analyze Application Experience with IBM Tealeaf CX on Cloud Overstat

Course Wrap Up

Who is the instructor for this training?

The Trainer is IBM certified Instructor with extensive domain experience, including years of experience training & mentoring professionals in the industry.

IBM Tealeaf Customer Experience on Cloud Overstat (9F52G) Certification Training - Certification & Exam

• SpringPeople is the Authorized Training Partner of IBM through Tech Data

• For any queries, feel free to reach us at ibm@springpeople.com

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