Live Online & Classroom Enterprise Certification Training
IBM Tealeaf Customer Experience on Cloud Overstat usability analytics provides enhanced support for analysis and understanding of user intention across digital interaction points such as web and mobile. It allows companies to consume and quantify customer behavior data and turn it into real business insight
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This course describes the uses and benefits of IBM Tealeaf Customer Experience on Cloud Overstat, and how to use its overlays and reports to understand the user website experience. It illustrates how to capture page states for reports, and then organize these reports by similar attributes to show how particular segments of visitors behave.
After completing this course, you should be able to:
This basic course should be attended by all analysts of IBM Tealeaf CX on Cloud Overstat and Tealeaf Customer Experience on Cloud Program Managers. In order to accurately interpret the resulting metrics, all analysts must understand how IBM Tealeaf events are built and operate. This course is intended for:
It is recommended that the following courses be taken prior to attending this course:
Live Online Training
Classroom Training
The Trainer is IBM certified Instructor with extensive domain experience, including years of experience training & mentoring professionals in the industry.
• SpringPeople is the Authorized Training Partner of IBM through Tech Data
• For any queries, feel free to reach us at ibm@springpeople.com
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