ITIL 4 Practitioner: Change Enablement - Certification Certification Logo

ITIL 4 Practitioner: Change Enablement - Certification Certification

The ITIL 4 Practitioner: Change Enablement certification validates your expertise in managing and enabling organisational change within IT service environments. It focuses on minimizing risk and maximizing the success of changes through best practices. This credential demonstrates your ability to assess, authorise, schedule, and coordinate changes that drive business outcomes.

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What is ITIL 4 Practitioner: Change Enablement - Certification Certification about?

ITIL 4 Practitioner: Change Enablement dives into ITIL’s Change Enablement practice, teaching how to maximise the number of successful changes by evaluating risk, granting approvals, handling scheduling, and ensuring changes are integrated smoothly into services. It covers practice concepts, success factors, processes, roles, competencies, and alignment with broader value streams.


Key Features:

  • Focused guidance on effective Change Enablement practice within ITIL 4’s framework. 
  • Covers key concepts, success factors, and practice processes. 
  • Emphasises risk assessment, change authorisation, and change scheduling. 
  • Includes roles, competencies, and technology enablers for change. 
  • Globally recognised certification under the ITIL 4 practices portfolio. 
  • Official eLearning and mock exam options available through PeopleCert.

What are the objectives of ITIL 4 Practitioner: Change Enablement - Certification Certification ?

  • Understand the purpose and key concepts of the Change Enablement practice. 
  • Learn practice success factors and key metrics for evaluating change performance. 
  • Explain and apply core change processes and activities. 
  • Identify important roles, competencies, and organisational dependencies within the practice. 
  • Understand how information, technology, and partners support change activities. 
  • Integrate Change Enablement with value streams to improve service outcomes.

Who is ITIL 4 Practitioner: Change Enablement - Certification Certification for?

This certification is ideal for:


  • IT service management and change professionals seeking specialised skills. 
  • Practitioners responsible for planning, approving, or implementing changes. 
  • IT managers and coordinators working to improve change success and reduce risk. 
  • Professionals aiming to deepen ITIL practice knowledge and effectiveness. 
  • Candidates preparing for advanced ITIL Practice Manager credentials.

What are the prerequisites for ITIL 4 Practitioner: Change Enablement - Certification Certification?

  • Mandatory: ITIL 4 Foundation certification.