ITIL 4 Practitioner: Deployment Management - Certification Certification Logo

ITIL 4 Practitioner: Deployment Management - Certification Certification

The ITIL 4 Practitioner: Deployment Management certification validates your ability to effectively coordinate and manage the deployment of new or changed services and components within IT environments. It emphasizes deployment planning, execution, and smooth transitions across environments. This credential is ideal for IT professionals involved in release and deployment operations.

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What is ITIL 4 Practitioner: Deployment Management - Certification Certification about?

This certification focuses on the Deployment Management practice within the ITIL 4 framework — teaching how to move new or changed hardware, software, documentation, processes, or other components into live environments with minimal disruption. It covers the purpose, key concepts, success factors, deployment processes, roles, competencies, and integration into organisational value streams to ensure effective and coordinated deployments across environments.


Key Features:

  • Emphasis on how to deploy or remove products and services across environments (live, staging, testing). 
  • Covers practice success factors and key deployment metrics to evaluate effectiveness. 
  • Explores roles, competencies, and organisational enablers within Deployment Management. 
  • Integrates Deployment Management concepts with ITIL guiding principles and value streams. 
  • Official PeopleCert eLearning and mock exam options available. 
  • Recognised credential demonstrating practical capability in IT service deployment.

What are the objectives of ITIL 4 Practitioner: Deployment Management - Certification Certification ?

  • Understand the purpose and key concepts of the Deployment Management practice. 
  • Learn how to plan, schedule, and manage the deployment of services and components. 
  • Assess practice success factors and metrics for evaluating deployments. 
  • Explore key roles, competencies, and organisational dependencies in deployment. 
  • Integrate Deployment Management with value streams to support seamless transitions. 
  • Apply deployment practices that support service continuity, efficiency, and value delivery.

Who is ITIL 4 Practitioner: Deployment Management - Certification Certification for?

This certification is ideal for:


  • IT service and operations professionals handling deployments. 
  • Deployment coordinators and technical release managers. 
  • IT managers and team leads focused on service transitions. 
  • DevOps and release engineers aiming to strengthen deployment practices. 
  • IT practitioners seeking to formalise expertise in ITIL deployment principles.

What are the prerequisites for ITIL 4 Practitioner: Deployment Management - Certification Certification?

  • Mandatory: ITIL 4 Foundation certification (or equivalent) before taking this exam.