ITIL 4 Strategist: Direct, Plan and Improve Training

Live Online & Classroom Enterprise Certification Training

The ITIL 4 Strategist: Direct, Plan and Improve (DPI) certification equips professionals with the practical skills to create a learning and improving IT organization by applying a strong and effective strategic direction and planning structure across all service management activities.

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What is ITIL 4 Strategist: Direct, Plan and Improve Certification Training about?

The ITIL 4 Strategist: Direct, Plan and Improve (DPI) module focuses on the integration of strategic planning, governance, and continual improvement throughout the ITIL 4 framework. It provides the tools and knowledge required to align IT and digital strategies with organizational goals, ensuring effective direction, robust planning, and measurable progress.

Participants learn how to define clear visions, set strategic objectives, measure performance, and foster a culture of continual improvement. The module covers key areas such as governance frameworks, risk management, change enablement, agile and lean methods, and measurement and reporting.

What are the objectives of ITIL 4 Strategist: Direct, Plan and Improve Certification Training ?

Apply key principles of direction, planning, and continual improvement within the ITIL 4 framework.
Align governance and strategic objectives with operational practices.
Integrate Agile, Lean, and DevOps methodologies for adaptive planning.
Establish measurement and reporting mechanisms for improvement tracking.
Foster a culture of continuous learning, innovation, and optimization.

Who is ITIL 4 Strategist: Direct, Plan and Improve Certification Training for?

IT Managers, Team Leaders, and Service Managers.
Process Owners and Service Delivery Professionals.
Project Managers and Product Owners.
Professionals responsible for planning and governance in IT and digital organizations.
Individuals pursuing ITIL 4 Managing Professional or Strategic Leader designations.

What are the prerequisites for ITIL 4 Strategist: Direct, Plan and Improve Certification Training?

Basic understanding of service management and business strategy concepts.
Experience in IT operations, management, or service delivery roles.
Familiarity with Agile or Lean methodologies (recommended).
Interest in organizational governance and continual improvement frameworks.

Available Training Modes

Live Online Training

3 Days

Course Outline Expand All

Expand All

1. Understand the key concepts of Direct, Plan & Improve

2. Understand the scope of what is to be directed and/or planned, and know how to use key principles and methods of direction and planning in that context

3. Understand the role of Governance, Risk and Compliance (GRC) and know how to integrate the principles and methods into the service value system

4. Understand and know how to use the key principles and methods of continual improvement for all types of improvements

5. Understand and know how to use the key principles and methods of communication and organizational change management to direction, planning and improvement

6. Understand and know how to use the key principles and methods of measurement and reporting in direction, planning and improvement

7. Understand and know how to direct, plan and improve value streams and practices

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Who is the instructor for this training?

The trainer for this ITIL 4 Strategist: Direct, Plan and Improve Training has extensive experience in this domain, including years of experience training & mentoring professionals.

ITIL 4 Strategist: Direct, Plan and Improve Certification Training - Certification & Exam

SpringPeople is the Authorized Training Partner of PeopleCert.
The training fees is exclusive of exam cost.
For any queries, feel free to reach us at PeopleCert@springpeople.com

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