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ITPA (IT Process Automation) Tools and Platforms Training
Live Online & Classroom Enterprise Training
Learn how to streamline IT operations through automation using leading ITPA tools and platforms that reduce manual tasks, enhance efficiency, and improve service delivery.
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What is ITPA (IT Process Automation) Tools and Platforms Course about?
What are the objectives of ITPA (IT Process Automation) Tools and Platforms Course ?
Who is ITPA (IT Process Automation) Tools and Platforms Course for?
What are the prerequisites for ITPA (IT Process Automation) Tools and Platforms Course?
Available Training Modes
Live Online Training
4 DaysCourse Outline Expand All
Expand All
- Overview of IT Process Automation (TPA)
- Key benefits and challenges of TPA implementation
- Popular TPA tools and platforms in the market (e.g., Ansible, ServiceNow, Puppet, Chef, UiPath)
- Introduction to open-source and enterprise-grade TPA tools
- Features and capabilities of top platforms (e.g., Ansible, Jenkins, ServiceNow
- Orchestration)
- Comparison of TPA tools based on use cases and industries
- Identifying automation opportunities in IT processes
- Workflow design principles and strategies
- Creating flowcharts and process diagrams
- Hands-on lab: Designing an automation workflow for incident management
- Writing automation scripts using PowerShell and Python
- Automating routine tasks: User provisioning, software deployment, patching, etc.
- Hands-on lab: Implementing a user provisioning automation script
- Integrating TPA tools with ITSM platforms (e.g., ServiceNow, BMC Remedy)
- API-based integrations and custom connectors
- Automating notifications and reporting
- Hands-on lab: Integrating an automation tool with ServiceNow
- Addressing security risks in automated processes
- Ensuring compliance with regulatory standards (e.g., GDPR, HIPAA)
- Best practices for securing automation scripts and workflows
- Orchestrating complex workflows across multiple tools
- Automation in hybrid cloud environments
- Using AI/ML in IT process automation
- Hands-on lab: Creating a multi-tool automation workflow
- Automation project lifecycle: Planning, implementation, and maintenance
- Metrics and KPIs for measuring automation success
- Real-world case studies of TPA implementation
Who is the instructor for this training?
The trainer for this ITPA (IT Process Automation) Tools and Platforms Training has extensive experience in this domain, including years of experience training & mentoring professionals.
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