MB-280T01-A: Configure Dynamics 365 customer experience model-driven apps Training

Live Online & Classroom Enterprise Certification Training

The MB-280T01-A: Configure Dynamics 365 Customer Experience Model-Driven Apps course focuses on setting up and customizing model-driven apps in Dynamics 365 to meet business requirements, streamline processes, and improve customer engagement.

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What is MB-280T01-A: Configure Dynamics 365 customer experience model-driven apps Certification Training about?

This course is designed to help students learn the skills necessary to configure the Dynamics 365 customer experience model-driven apps, which include Dynamics 365 Sales and Dynamics 365 Customer Insights. In this course, students will learn how to create tables and columns, work with Microsoft Dataverse, and configure the user experience inside a model-driven application. This course is part of a four-course series (MB-280T01 T04) aligning to the MB-280 certification exam.

What are the objectives of MB-280T01-A: Configure Dynamics 365 customer experience model-driven apps Certification Training ?

Configure Dynamics 365 model-driven applications for customer experience scenarios.
Customize forms, views, dashboards, and charts.
Implement business rules and process automation with Power Automate.
Manage security roles, field-level security, and access permissions.
Configure data management, import/export, and solution deployment.
Extend app functionality using model-driven tools without writing code.

Who is MB-280T01-A: Configure Dynamics 365 customer experience model-driven apps Certification Training for?

Dynamics 365 Functional Consultants
Solution Architects
CRM Administrators
Business Analysts working with customer engagement processes
Technical professionals seeking Dynamics 365 certification in customer

What are the prerequisites for MB-280T01-A: Configure Dynamics 365 customer experience model-driven apps Certification Training?

Familiarity with Microsoft Power Apps and basic data modeling concepts
Understanding of Dynamics 365 Sales, Customer Insights, and the customer experience suite

Available Training Modes

Live Online Training

Course Outline Expand All

Expand All

Module 1: Get started using Dataverse

Create and manage environments in Dataverse

Create tables in Dataverse

Manage tables in Dataverse

Create and manage columns within a table in Dataverse

Work with choices in Dataverse

Load/export data and create data views in Dataverse

Connect to other data in a Power Apps canvas app

Module 2: Create relationships, business rules, calculations, and rollups in Dataverse

Create a relationship between tables in Dataverse

Define and create business rules in Dataverse

Create and define calculation or rollup columns in Dataverse

Module 3: Customize the command bar in Power Apps

Customize the command bar

Common command bar scenarios

Advanced command bar concepts

Module 4: Visualize, import, and export Microsoft Dataverse data

Visualize data with Dataverse views

Use Power Query to load data in Dataverse

Use Microsoft Word and Excel templates with Dataverse

Export data from Dataverse and use Microsoft Excel to edit records

Use Azure and external tools to manipulate data

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Who is the instructor for this training?

The trainer for this MB-280T01-A: Configure Dynamics 365 customer experience model-driven apps Training has extensive experience in this domain, including years of experience training & mentoring professionals.

MB-280T01-A: Configure Dynamics 365 customer experience model-driven apps Certification Training - Certification & Exam

SpringPeople is the Authorized Training Partner of Microsoft.
The training fees is exclusive of exam cost.
For any queries; feel free to reach us at microsoft@springpeople.com

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