MB-280T02-A: Empower sellers with Dynamics 365 Sales Training

Live Online & Classroom Enterprise Certification Training

The MB-280T02-A: Empower Sellers with Dynamics 365 Sales course focuses on using Dynamics 365 Sales to streamline sales processes, manage leads and opportunities, and enhance seller productivity through data-driven insights and automation.

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What is MB-280T02-A: Empower sellers with Dynamics 365 Sales Certification Training about?

This course teaches you how to configure and use Microsoft Dynamics 365 Sales to optimize sales processes, manage customer relationships, and improve business outcomes. It covers lead and opportunity management, AI-driven sales insights, forecasting, product catalogs, and integrations with Microsoft productivity tools to help sellers work smarter and close deals faster.

What are the objectives of MB-280T02-A: Empower sellers with Dynamics 365 Sales Certification Training ?

Configure Dynamics 365 Sales entities, records, and processes
Manage leads, opportunities, and the complete sales lifecycle
Use AI-driven features for sales insights and recommendations
Implement forecasting and track sales performance
Integrate Dynamics 365 Sales with Microsoft Teams, Outlook, and Power BI
Create dashboards and reports to analyze sales metrics

Who is MB-280T02-A: Empower sellers with Dynamics 365 Sales Certification Training for?

Sales Managers and Team Leads
Dynamics 365 Functional Consultants
CRM Administrators and Developers
Business Analysts in sales operations
Pre-sales Professionals

What are the prerequisites for MB-280T02-A: Empower sellers with Dynamics 365 Sales Certification Training?

Basic understanding of sales workflows and CRM concepts
Familiarity with Microsoft 365 and cloud fundamentals
Recommended prior course: MB-280T01-A – Configure Dynamics 365 Customer Experience Model-Driven Apps

Available Training Modes

Live Online Training

Course Outline Expand All

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Module 1: Work with Dynamics 365 Sales

Create powerful customer experiences for organizations with Dynamics 365 apps

Get started with Dynamics 365 Sales

Set up and configure Dynamics 365 Sales

Manage leads with Dynamics 365 Sales

Manage opportunities with Dynamics 365 Sales

Manage and organize your product catalog with Dynamics 365 Sales

Process sales orders with Dynamics 365 Sales

Configure forecasts in Dynamics 365 Sales

Manage relationships with relationship selling in Dynamics 365 Sales

Analyze Dynamics 365 sales data

Module 2: Set up and use the sales accelerator capabilities in Dynamics 365 Sales

Set up Sales accelerator in Dynamics 365 Sales

Create sales sequences with Sales Insights

Work with segments in Dynamics 365 Sales accelerator

Work with assignment rules in Dynamics 365 Sales accelerator

Engage with customers through text messages in Dynamics 365 Sales

Module 3: Implement goal management in Dynamics 365 Sales and Customer Service

Define and track individual goals in Dynamics 365 Sales and Customer Service

Use goal metrics in Dynamics 365 Sales and Customer Service

Module 4: Enhance Dynamics 365 Sales with tools and apps

Use Microsoft 365 services with model-driven apps and Microsoft Dataverse

Get started with the Dynamics 365 Sales mobile app

Module 5: Use Dynamics 365 Copilot for Sales

Boost sales performance with Microsoft 365 Copilot for Sales

Deploy and configure Microsoft 365 Copilot for Sales

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Who is the instructor for this training?

The trainer for this MB-280T02-A: Empower sellers with Dynamics 365 Sales Training has extensive experience in this domain, including years of experience training & mentoring professionals.

MB-280T02-A: Empower sellers with Dynamics 365 Sales Certification Training - Certification & Exam

SpringPeople is the Authorized Training Partner of Microsoft.
The training fees is exclusive of exam cost.
For any queries; feel free to reach us at microsoft@springpeople.com

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