Microsoft 365 Certified: Collaboration Communications Systems Engineer Associate Certification Logo

Microsoft 365 Certified: Collaboration Communications Systems Engineer Associate Certification

The Microsoft 365 Certified: Collaboration Communications Systems Engineer Associate Certification validates your ability to design, deploy, configure, and manage Microsoft Teams Phone and collaboration solutions. It equips you with advanced skills to implement calling, meetings, voice routing, and communication systems in enterprise environments. Ideal for professionals responsible for end-to-end Teams communication architecture.

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What is Microsoft 365 Certified: Collaboration Communications Systems Engineer Associate Certification about?

The Microsoft 365 Collaboration Communications Systems Engineer Associate Certification focuses on empowering IT professionals to design and implement enterprise-grade collaboration and communication systems using Microsoft Teams. This certification covers calling solutions, voice routing, meeting configurations, network planning, troubleshooting, and integration with Microsoft 365 workloads. It prepares learners to build secure, scalable, and reliable communication environments for modern organizations.


Key Features:

  • Hands-on cloud labs for Teams communication & telephony
  • 24/7 Support
  • Access to recordings, reference materials, and updated guides
  • Lesson-end quizzes
  • Course-end assessments
  • Real-world hands-on assignments and configuration scenarios

What are the objectives of Microsoft 365 Certified: Collaboration Communications Systems Engineer Associate Certification ?

At the end of this training, you will be able to:

  • Explain Microsoft Teams architecture and communication workloads
  • Configure Teams Phone, calling plans, and voice features
  • Design and implement Direct Routing and SIP connectivity
  • Configure auto attendants, call queues, and voice routing policies
  • Deploy and manage meeting environments, conferencing, and devices
  • Perform network planning and optimization for real-time communication
  • Manage Teams endpoints, certified devices, and room systems
  • Secure Teams communications using compliance and governance tools
  • Troubleshoot calling, meetings, and real-time voice performance
  • Integrate Teams with telephony providers and Microsoft 365 services

Who is Microsoft 365 Certified: Collaboration Communications Systems Engineer Associate Certification for?

  • Collaboration Engineers
  • Unified Communications (UC) Engineers
  • Microsoft Teams Administrators
  • System Administrators
  • Voice/Telephony Engineers
  • Network Engineers managing VoIP/Teams workloads
  • IT Professionals responsible for enterprise communications

What are the prerequisites for Microsoft 365 Certified: Collaboration Communications Systems Engineer Associate Certification?

  • Basic understanding of Microsoft Teams and Microsoft 365
  • Knowledge of networking, VoIP concepts, and audio/video technologies
  • Experience with identity management, authentication, and security basics
  • Recommended: Microsoft 365 Fundamentals (MS-900) or Teams Administrator Associate-level knowledge
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Microsoft 365 Certified: Collaboration Communications Systems Engineer Associate Certification - Certification & Exam

To achieve the Microsoft 365 Certified: Collaboration Communications Systems Engineer Associate certification, you must complete the following MS-721 learning paths:

  1. Plan and Design Collaboration Communications Systems
  2. Configure and Manage Microsoft Teams Meetings and Webinars
  3. Configure and Manage Microsoft Teams Phone
  4. Configure and Manage PSTN Connectivity and Voice Routing
  5. Configure and Manage Auto Attendants and Call Queues
  6. Deploy and Manage Microsoft Teams Rooms and Devices
  7. Monitor and Troubleshoot Collaboration and Communications Systems