Microsoft Office Specialist: Outlook Associate (Office 2019) Certification Logo

Microsoft Office Specialist: Outlook Associate (Office 2019) Certification

This certification validates essential skills in Microsoft Outlook 2019 for managing emails, calendars, contacts, and tasks efficiently. It demonstrates your ability to handle business communication, organize workflows, and coordinate schedules professionally. Ideal for office staff, coordinators, and anyone who relies on Outlook for daily productivity.

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What is Microsoft Office Specialist: Outlook Associate (Office 2019) Certification about?

The MOS Outlook Associate (Office 2019) certification focuses on foundational to intermediate-level Outlook skills used in modern business environments. It covers email communication, calendar management, contact organization, meeting coordination, and task tracking. This certification prepares learners to use Outlook 2019 confidently in professional settings, improving communication efficiency and personal productivity.


Key Features:

  • Hands-on practice with Outlook 2019 features
  • 24/7 support
  • Access to practice files, sample email sets & training materials
  • Lesson-end quizzes to reinforce learning
  • Course-end assessments
  • Practical assignments based on workplace communication scenarios

What are the objectives of Microsoft Office Specialist: Outlook Associate (Office 2019) Certification ?

By the end of this training, you will be able to:

  • Configure Outlook accounts, mail settings, and views
  • Manage emails using folders, categories, flags, and rules
  • Use message options like signatures, templates, and tracking
  • Organize and schedule appointments, meetings, and events
  • Manage multiple calendars and share calendar permissions
  • Create and maintain contacts, contact lists & address books
  • Track tasks, reminders & priorities for productivity
  • Handle junk email, mailbox cleanup & organization tools
  • Integrate Outlook features with other Office 2019 apps

Who is Microsoft Office Specialist: Outlook Associate (Office 2019) Certification for?

  • Office administrators & executive assistants
  • Business communication professionals
  • Project coordinators & team members
  • Students and professionals entering office-based roles
  • Anyone looking to improve their productivity skills

What are the prerequisites for Microsoft Office Specialist: Outlook Associate (Office 2019) Certification?

  • Basic computer and email usage knowledge
  • Familiarity with Microsoft Office recommended
  • No advanced technical expertise required