ISO/IEC 20000 Introduction Training

Live Online & Classroom Enterprise Certification Training

ISO/IEC 20000 Introduction training course enables you to comprehend the fundamental concepts of an IT Service Management System (ITSMS).

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What is ISO/IEC 20000 Introduction Certification Training about?

ISO/IEC 20000 Introduction training course enables you to comprehend the fundamental concepts of an IT Service Management System (ITSMS).

By attending the ISO/IEC 20000 Introduction course, you will understand the importance of an IT Service Management System and the benefits that businesses, society and governments can obtain.

What are the objectives of ISO/IEC 20000 Introduction Certification Training ?

Understand the concepts, approaches, methods, and techniques used to implement an IT Service Management System
Understand the basic elements of an IT Service Management System (ITSMS)

Who is ISO/IEC 20000 Introduction Certification Training for?

Individuals interested in IT Service Management
Individuals seeking to gain knowledge about the main processes of IT Service Management Systems (ITSMS)

What are the prerequisites for ISO/IEC 20000 Introduction Certification Training?

There is no prerequisite to attend this course.

Available Training Modes

Live Online Training

6 Hours

Classroom Training

1 Days

Course Outline Expand All

Expand All

Day 1: Introduction to IT Service Management System (ITSMS) concepts as required by ISO/IEC 20000

Who is the instructor for this training?

The Trainer is PECB certified Instructor with extensive domain experience, including years of experience training & mentoring professionals in the industry.

ISO/IEC 20000 Introduction Certification Training - Certification & Exam

SpringPeople is the Authorized Training Partner of PECB.

For any queries; feel free to reach us at pecb@springpeople.com.

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