PeopleCert Lean IT Kaizen - Certification Certification Logo

PeopleCert Lean IT Kaizen - Certification Certification

The PeopleCert Lean IT Kaizen certification builds on Lean IT Foundation to develop practical skills in facilitating continuous improvement events and incremental change initiatives. It equips IT professionals to apply kaizen principles, organise Kaizen events, and improve service delivery efficiency. Ideal for change agents and process improvement practitioners.

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What is PeopleCert Lean IT Kaizen - Certification Certification about?

The Lean IT Kaizen certification focuses on applying kaizen — the Lean philosophy of continuous improvement — to IT environments. It teaches how to organise and run Kaizen improvement events, define problem statements, apply structured improvement methods like DMAIC, and use tools such as the A3 method to guide incremental improvements.
This certification builds on the foundational Lean IT principles and prepares professionals responsible for driving small, measurable changes that enhance IT process efficiency, quality, and customer value delivery.

What are the objectives of PeopleCert Lean IT Kaizen - Certification Certification ?

By the end of this training, you will be able to:


  • Explain the core concepts and definitions of kaizen, kakushin, and kaikaku within a Lean IT context. 
  • Organise and govern kaizen improvement events effectively. 
  • Understand how a Kaizen team functions and collaborates. 
  • Apply the A3 problem-solving method to define, structure, and capture improvements. 
  • Draft meaningful problem statements and definitions to drive change. 
  • Use structured approaches (e.g., DMAIC) for continuous process improvement.

Who is PeopleCert Lean IT Kaizen - Certification Certification for?

This certification is of interest to professionals such as:


  • IT practitioners involved in change management, continuous improvement, and process optimisation 
  • Lean IT Foundation certificate holders looking to deepen practical improvement skills 
  • IT support, service management, and operations professionals seeking to facilitate kaizen events 
  • Project Managers, Process Owners, and Quality Analysts working on incremental improvements 
  • Anyone responsible for enhancing workflow efficiency and customer value delivery in IT

What are the prerequisites for PeopleCert Lean IT Kaizen - Certification Certification?

  • Mandatory: PeopleCert Lean IT Foundation certification before taking Lean IT Kaizen.