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Salesforce Health Cloud Training

Live Online & Classroom Enterprise Training

Salesforce Health Cloud training provides knowledge on managing patient relationships, healthcare data integration, and care coordination using Salesforce’s healthcare-focused CRM platform.

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What is Salesforce Health Cloud Course about?

This course introduces learners to Salesforce Health Cloud architecture, patient data models, care plans, and healthcare workflows. Participants will learn how to configure Health Cloud, manage patient journeys, ensure compliance, and use analytics to improve healthcare outcomes and operational efficiency.

What are the objectives of Salesforce Health Cloud Course ?

  • Understand Health Cloud data model and healthcare architecture
  • Configure patient records, care plans, and provider relationships
  • Implement healthcare workflows and automation
  • Manage compliance, security, and data privacy requirements
  • Use reporting and analytics for healthcare insights

Who is Salesforce Health Cloud Course for?

  • Salesforce Administrators working in healthcare domain
  • Healthcare IT professionals
  • CRM Consultants implementing healthcare solutions
  • Business Analysts in healthcare organizations
  • Salesforce Developers working on healthcare projects

What are the prerequisites for Salesforce Health Cloud Course?

Prerequisites:

  • Basic understanding of Salesforce platform
  • Knowledge of CRM concepts
  • Basic understanding of healthcare workflows
  • Familiarity with cloud computing fundamentals
  • Basic data management knowledge


Learning Path:

  • Introduction to Healthcare CRM and Health Cloud
  • Health Cloud Data Model and Patient Management
  • Care Coordination and Workflow Automation
  • Security, Compliance, and Integration
  • Reporting, Dashboards, and Healthcare Analytics


Related Courses:

  • Salesforce Administrator Training
  • Salesforce Service Cloud Training
  • Salesforce Platform App Builder
  • Salesforce Data Management and Integration

Available Training Modes

Live Online Training

2 Days

Course Outline Expand All

Expand All

  • Persona Definition
  • Capabilities Definition
  • Outcome Alignment
  • Solution Creation
  • Modeling Healthcare
  • Design Development
  • Capabilities Utilization
  • Vertical Design
  • Solution Design
  • KPIs & Reporting
  • Security & Compliance
  • Integration Strategy
  • Future State Design
  • Data Migration Strategy
  • Health Cloud Installation
  • Health Cloud Configuration
  • OmniStudio Configuration
  • Customization
  • Salesforce Integration
  • Security Rules
  • Reporting Configuration
  • Pre-Deployment Planning
  • Post-Deployment Steps
  • User Provisioning

Who is the instructor for this training?

The trainer for this Salesforce Health Cloud Training has extensive experience in this domain, including years of experience training & mentoring professionals.

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