SAP Certified Associate -  Implementation Consultant - SAP Customer Data Cloud (C_C4H62_2408) Certification Logo

SAP Certified Associate - Implementation Consultant - SAP Customer Data Cloud (C_C4H62_2408) Certification

This certification verifies that you possess the core skills required for the development consultant profile and proves that you have an overall understanding and in depth technical skills to participate as a member of an SAP Customer Data Cloud project team in a mentored role. The certification is recommended as an entry-level qualification.

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What is SAP Certified Associate - Implementation Consultant - SAP Customer Data Cloud (C_C4H62_2408) Certification about?

    Exam Format: 

    • EXAM CODE: C_C4H62_2408
    • 80 questions (3 hrs)
    • 66% cut score


    The C_C4H62_2408 certification is aimed at implementation consultants who work with SAP Customer Data Cloud (formerly Gigya). It covers setting up identity and access management, profile and data model configuration, consent and preferences management, data integration, social login, and platform operations. Certified professionals can implement CDC in a secure, scalable manner in real-world customer engagement scenarios.

    What are the objectives of SAP Certified Associate - Implementation Consultant - SAP Customer Data Cloud (C_C4H62_2408) Certification ?

    • Configure identity, authentication, and social login features.  
    • Design and manage profile schemas, data mappings, and custom objects.  
    • Implement consent, preferences, and privacy management (GDPR, opt-ins, data rights).  
    • Integrate customer data across digital touchpoints (web, mobile, APIs).  
    • Administer platform operations: scaling, monitoring, security, and governance. 

    Who is SAP Certified Associate - Implementation Consultant - SAP Customer Data Cloud (C_C4H62_2408) Certification for?

    • Implementation consultants working on SAP CDC / Gigya deployments 
    • Architects designing identity & customer profile solutions 
    • Digital platform / CX engineers integrating customer identity data 
    • Project members responsible for privacy, consent, and data governance 
    • Technical consultants needing to validate expertise in customer data platforms

    What are the prerequisites for SAP Certified Associate - Implementation Consultant - SAP Customer Data Cloud (C_C4H62_2408) Certification?

    Prerequisites:  

    •  Basic knowledge of identity / access management (IAM) concepts 
    •  Understanding of JSON, data modeling, and APIs / integration 
    •  Familiarity with consent / privacy regulations (GDPR, CCPA) 
    •  Experience with platform configuration and cloud services 
    •  Prior exposure to customer engagement / digital identity solutions is a plus 

    Learning Path: 

    •  SAP Learning Journey: Implementation Consultant – SAP Customer Data Cloud  
    •  Core modules: identity, profile schema, consent, integration 
    •  Hands-on lab: configure a CDC tenant, set up identity + profile flows 
    •  Practice sample exam questions and review domain syllabus  
    •  Stay Current: follow product updates, API changes, and best practices 

    Related Courses: 

    •  SAP Certified Associate – C_C4H47_2503: Sales Cloud Implementation Consultant 
    •  SAP Certified Associate – Customer Identity & Access Management (CIAM)  
    •  SAP Certified Associate – SAP Customer Experience (CX) suite 
    •  SAP Certified Professional – Solution Architect focusing on CX / CDC
    Course Logo

    SAP Certified Associate - Implementation Consultant - SAP Customer Data Cloud (C_C4H62_2408) Certification - Certification & Exam

      Topics covered in the exam:

      • Managing Clean Core 
      • Console - Administration and Configuration 
      • Data Schema 
      • Customer Identity and Site Groups