SAP Certified Associate - Integration  Consultant - SAP Sales and Service Cloud (C_C4H45_2408) Certification Logo

SAP Certified Associate - Integration Consultant - SAP Sales and Service Cloud (C_C4H45_2408) Certification

This certification verifies that you possess the core skills to be able to integrate SAP Sales Cloud and SAP Service Cloud with SAP S/4HANA and SAP ERP using SAP Cloud Integration and proves that you have the core understanding within the Integration Consultant profile and are able to apply the associated prerequisite skills practically under supervision of an expert consultant in a project environment.

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What is SAP Certified Associate - Integration Consultant - SAP Sales and Service Cloud (C_C4H45_2408) Certification about?

    Exam Format:

    • EXAM CODE: C_C4H45_2408 
    • 80 questions (3 hrs) 
    • 63% cut score


    The C_C4H45_2408 certification validates the skills and expertise required to implement and integrate SAP Sales and Service Cloud solutions within an organization’s enterprise landscape. This certification demonstrates a consultant’s ability to configure, extend, and integrate the SAP Sales and Service Cloud with SAP S/4HANA, SAP Business Technology Platform (BTP), and third-party applications. It focuses on data synchronization, middleware configuration, security, and API management, ensuring seamless end-to-end customer experience processes from lead generation to service delivery. 

    What are the objectives of SAP Certified Associate - Integration Consultant - SAP Sales and Service Cloud (C_C4H45_2408) Certification ?

    • Understand the architecture and integration concepts of SAP Sales and Service Cloud. 
    • Configure integration between SAP Sales Cloud, Service Cloud, and SAP S/4HANA. 
    • Implement data synchronization, middleware settings, and API management. 
    • Manage and troubleshoot integration flows using SAP Cloud Integration (CPI). 
    • Apply best practices for security, monitoring, and scalability of integrations.

    Who is SAP Certified Associate - Integration Consultant - SAP Sales and Service Cloud (C_C4H45_2408) Certification for?

    • Integration and implementation consultants working with SAP CX solutions. 
    • SAP Sales and Service Cloud consultants managing customer engagement platforms. 
    • Technical architects designing enterprise-level integration landscapes. 
    • Developers and middleware specialists using SAP Cloud Integration (CPI). 
    • Project managers or IT professionals involved in SAP Customer Experience projects.

    What are the prerequisites for SAP Certified Associate - Integration Consultant - SAP Sales and Service Cloud (C_C4H45_2408) Certification?

    Prerequisites:  

    •  Fundamental understanding of SAP Sales Cloud and Service Cloud processes. 
    •  Basic knowledge of integration concepts (APIs, OData, IDocs, SOAP/REST). 
    •  Familiarity with SAP Cloud Integration (CPI) or SAP Integration Suite. 
    •  Understanding of SAP S/4HANA and Business Partner master data. 

    Learning Path: 

    •  Overview of SAP Sales and Service Cloud architecture and integration scope. 
    •  Configuring SAP Cloud Integration (CPI) for end-to-end business scenarios. 
    •  Implementing Master Data, Transactional Data, and Workflow Integration. 
    •  Setting up communication arrangements, API management, and middleware monitoring. 
    •  Testing, troubleshooting, and optimizing integration performance. 

    Related Courses: 

    •  C_C4H41_24 – SAP Certified Associate – SAP Sales Cloud 
    •  C_C4H43_24 – SAP Certified Associate – SAP Service Cloud 
    •  C_CPI_2405 – SAP Certified Associate – SAP Cloud Integration 
    Course Logo

    SAP Certified Associate - Integration Consultant - SAP Sales and Service Cloud (C_C4H45_2408) Certification - Certification & Exam

      Topics covered in the exam:

      • Managing Clean Core 
      • SAP Sales and Service Cloud Integration Foundations 
      • SAP Sales and Service Cloud Configuration and APIs 
      • Integration Connectivity