SAP Certified Associate - Solution Architect - Customer Experience (C_C4HCX_2405) Certification

This certification verifies that you possess a sound skills and understanding of the features and architecture of SAP Customer Experience Solutions and SAP BTP. The Associate Architect, with two or more years of experience in SAP Customer Experience solutions, can effectively perform and provide guidance on various project tasks within a project team.

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What is SAP Certified Associate - Solution Architect - Customer Experience (C_C4HCX_2405) Certification about?

Exam Format:

EXAM CODE: C_C4HCX_2405
80 questions (3 hrs)
63% cut score

The C_C4HCX_2405 certification validates that the candidate possesses the foundational and practical knowledge required to perform the role of a Solution Architect for SAP Customer Experience (CX) solutions. This certification ensures that professionals can design, integrate, and implement end-to-end SAP CX landscapes — including Sales Cloud, Service Cloud, Marketing Cloud, Commerce Cloud, and Customer Data Cloud — aligning business goals with technical architecture. It focuses on best practices, solution design, data integration, and governance across the CX suite and SAP Business Technology Platform (BTP).

What are the objectives of SAP Certified Associate - Solution Architect - Customer Experience (C_C4HCX_2405) Certification ?

Understand the SAP Customer Experience portfolio architecture and its integration within SAP ecosystems.
Design end-to-end business processes using SAP CX products aligned with SAP S/4HANA and BTP.
Evaluate and recommend integration patterns, APIs, and extensibility approaches.
Ensure data governance, security, and compliance across CX solutions.
Develop architectural roadmaps and best practice frameworks for scalable customer engagement.

Who is SAP Certified Associate - Solution Architect - Customer Experience (C_C4HCX_2405) Certification for?

Solution and Enterprise Architects responsible for SAP CX solution landscapes.
Implementation leads or project managers guiding multi-cloud SAP deployments.
Technical consultants or CX developers transitioning into architecture roles.
SAP Partners and consultants involved in SAP CX implementation projects.
IT strategists seeking expertise in SAP’s digital customer experience transformation.

What are the prerequisites for SAP Certified Associate - Solution Architect - Customer Experience (C_C4HCX_2405) Certification?

Prerequisites:

Knowledge of SAP Integration Suite and SAP BTP architecture.
Experience with SAP S/4HANA or ERP integration.
Familiarity with cloud computing, APIs, and system design principles.
Completion of CX-related associate certifications.

Learning Path:

Overview of SAP CX Architecture and Integration Landscape.
Designing Business Processes Across CX Solutions.
Understanding Integration Patterns and Extensibility with SAP BTP.
Managing Data Models, Identity, and Access Control.
Building a Solution Roadmap and Implementation Strategy for SAP CX.

Related Courses:

C_C4H46_2408 – SAP Certified Associate – Developer – SAP Sales and Service Cloud
C_BTPDEV_2408 – SAP Certified Associate – Developer – SAP Business Technology Platform
C_CPI_2405 – SAP Certified Associate – SAP Cloud Integration