ServiceNow System Administration Training

Live Online & Classroom Enterprise Certification Training

Master the configuration and maintenance of the ServiceNow system in our ServiceNow admin training. Gain practical experience to identify issues on a service health dashboard, pinpoint disruptions with service maps and automate processes with the ServiceNow automation system.

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Enterprise Reporting
Lifetime Access
CloudLabs
24x7 Support
Real-time code analysis and feedback

What is ServiceNow Admin Training about?

Our service now administration training is aligned with the official blueprint of the servicenow administration certification Exam.

Become an expert in implementing and maintaining ServiceNow platform applications with this ServiceNow Online Training. Gain an in-depth understanding of user interface and navigation, users and tasks, and data administration.

With Cloudlabs, practice populating and protecting the database, creating knowledge bases and service catalogues. Learn how to implement workflow activities and approval structure, business rules and client scripts, and more.

Get ready for ServiceNow deployment with our ServiceNow a training.

What are the objectives of ServiceNow Admin Training ?

After completing this ServiceNow system admin Training course, you will be able to:

Deploy a ServiceNow platform in your organization
Learn ServiceNow UI key components
Organize users through access control rules, grant access to different applications on the platform
Understand database schema, populate the database and protect it too
Perform basic reporting and performance analytics
Create service catalogue items and define SLAs
Perform core application administration
Maintain ServiceNow using Update Sets and Upgrade History and Status
Learn ServiceNow workflow automation activities and approvals
Confidently appear for ServiceNow Admin Certification Exam

Who is ServiceNow Admin Training for?

Any IT professionals looking to upgrade their skills to Cloud-based IT service management tools
Teams working on ServiceNow Systems

What are the prerequisites for ServiceNow Admin Training?

High-level familiarity with industry terminologies and architectures is good to have.
No programming knowledge required.

Available Training Modes

Live Online Training

Course Outline Expand All

Expand All

ServiceNow User Interface

Configure Navigation

Search & Branding Options

Manage List Options

Plugins

ServiceNow Mobile Platform

Connect Collaboration Tools

UI Essential (Lab)

Configuration Essentials (Lab)

User Administration

Configure User Accounts

Configure Groups

Configure Roles

User Administration (Lab)

Create & Test New Assignment Rule (Lab)

Data Management & Reporting

Work with Tables

Import Data

Add Configuration Items

Reporting Tools

Tables (Lab)

Import Sets (Lab)

CMDB (Lab)

Reporting (Lab)

Service Automation Platform

Work with ServiceNow Platform Applications: Knowledge Base, Service Catalog, Workflows and SLAs

Automation Platform (Lab)

Core Application Administration

Work with UI policies

UI Actions

Business Rules

Client Scripts

Configure Application Security

Work with Notifications

Policies & Interactions (Lab)

Application Security (Lab)

Notifications (Lab)

Ongoing Maintenance

Create and Apply Update Sets

Upgrades & Performance

Use the Collaboration Capabilities

Update Sets (Lab)

Upgrades & Performance (Lab)

Collaboration (Lab)

Who is the instructor for this training?

With a decade and half worth of industry experience in deploying and managing IT services tools, our trainer has 5+ years of experience in training and preparing ITSM professionals for the ServiceNow Courses and Certification exams respectively

ServiceNow Admin Training - Certification & Exam

SpringPeople’s ‘ServiceNow System Administration Training’ covers all the topics prescribed in the ServiceNow Certified System Administrator Exam Blueprint. Passing this examination makes the candidate a ServiceNow Certified System Administrator.
ServiceNow administration Certification exam fees of $150 (~₹ 9,750/-) are not included in the training fee.
Candidates who want to take the examinations are advised to purchase the voucher directly from ServiceNow.
Note: Above details are indicative in nature, can change without notice - at the discretion of ServiceNow.

Reviews

My outlook on training changed completely after attending SpringPeople BPC training. The content, the trainer and infrastructure at SpringPeople were top notch and perfectly in tune with the industry requirements. Regardless to say, training is now something that I look forward to to. Kudos to everyone at SpringPeople!

Shweta Priya

Sony

I attended the 3-day AngularJs training at SpringPeople. The trainer was an industry veteran with vast experience in the subject. Notably, the hands-on training, and the Q&A session stood out. Overall, I found SpringPeople a great place to learn with excellent facilities and great trainers. Would recommend SpringPeople to my colleagues and friends.

Swati Singh

I attended the training on API Design for Mulesoft. The sessions were well planned and value-laden. I benefited immensely from the hands-on experience enabled through virtual labs. I would like to specifically commend the efficiency of the support team who were always available to resolve my concerns.

Nikhil Kohli

Stryker

I attended the jQuery training batch, conducted by Mr. Vijay, an SME who did a thorough coverage of all the essentials. He took us through concepts such as jQuery animations, event handlers, plugins, and jQuery-UI by small programs, very easily. The sessions were useful and well structured. By the end of the training, I was well equipped to develop a SPA on Product Management System. Overall, the learning experience at SpringPeople was great!

Heena Rajan

Mindtree