ServiceNow System Administration Training

Live Online & Classroom Enterprise Certification Training

Master the configuration and maintenance of the ServiceNow system in our ServiceNow admin training. Gain practical experience to identify issues on a service health dashboard, pinpoint disruptions with service maps and automate processes with the ServiceNow automation system.

Looking for a private batch ?

Key Features
  • Lifetime Access

  • CloudLabs

  • 24x7 Support

  • Real-time code analysis and feedback

  • 100% Money Back Guarantee

SpringPeople Logo

What is ServiceNow Admin Course about?

Our service now administration training is aligned with the official blueprint of the servicenow administration certification Exam.

Become an expert in implementing and maintaining ServiceNow platform applications with this ServiceNow Online Training. Gain an in-depth understanding of user interface and navigation, users and tasks, and data administration.

With Cloudlabs, practice populating and protecting the database, creating knowledge bases and service catalogues. Learn how to implement workflow activities and approval structure, business rules and client scripts, and more. 

Get ready for ServiceNow deployment with our ServiceNow a training.

What are the objectives of ServiceNow Admin Course ?

After completing this ServiceNow system admin Training course, you will be able to:

  • Deploy a ServiceNow platform in your organization
  • Learn ServiceNow UI key components
  • Organize users through access control rules, grant access to different applications on the platform
  • Understand database schema, populate the database and protect it too
  • Perform basic reporting and performance analytics
  • Create service catalogue items and define SLAs
  • Perform core application administration
  • Maintain ServiceNow using Update Sets and Upgrade History and Status
  • Learn ServiceNow workflow automation activities and approvals
  • Confidently appear for ServiceNow Admin Certification Exam
Available Training Modes

Live Online Training

Classroom Training



Who is ServiceNow Admin Course for?

  • Any IT professionals looking  to upgrade their skills to Cloud-based IT service management tools
  • Teams working on ServiceNow Systems

What are the prerequisites for ServiceNow Admin Course?

  • High-level familiarity with industry terminologies and architectures is good to have. 
  • No programming knowledge required.

Course Outline

  • ServiceNow User Interface
    • Configure Navigation
    • UI
    • Search & Branding Options
    • Manage List Options
    • Plugins
    • ServiceNow Mobile Platform
    • Connect Collaboration Tools
    • UI Essential (Lab)
    • Configuration Essentials (Lab)
  • User Administration
    • Configure User Accounts
    • Configure Groups
    • Configure Roles
    • User Administration (Lab)
    • Create & Test New Assignment Rule (Lab)
  • Data Management & Reporting
    • Work with Tables
    • Import Data
    • Add Configuration Items
    • Reporting Tools
    • Tables (Lab)
    • Import Sets (Lab)
    • CMDB (Lab)
    • Reporting (Lab)
  • Service Automation Platform
    • Work with ServiceNow Platform Applications: Knowledge Base, Service Catalog, Workflows and SLAs
    • Automation Platform (Lab)
  • Core Application Administration
    • Work with UI policies
    • UI Actions
    • Business Rules
    • Client Scripts
    • Configure Application Security
    • Work with Notifications
    • Policies & Interactions (Lab)
    • Application Security (Lab)
    • Notifications (Lab)
  • Ongoing Maintenance
    • Create and Apply Update Sets
    • Upgrades & Performance
    • Use the Collaboration Capabilities
    • Update Sets (Lab)
    • Upgrades & Performance (Lab)
    • Collaboration (Lab)

Who is the instructor for this training?

With a decade and half worth of industry experience in deploying and managing IT services tools, our trainer has 5+ years of experience in training and preparing ITSM professionals for the ServiceNow Courses and Certification exams respectively

ServiceNow System Administration Training - Certification & Exam

  • SpringPeople’s ‘ServiceNow System Administration Training’ covers all the topics prescribed in the ServiceNow Certified System Administrator Exam Blueprint. Passing this examination makes the candidate a ServiceNow Certified System Administrator.
  • ServiceNow administration Certification exam fees of $150 (~₹ 9,750/-) are not included in the training fee.
  • Candidates who want to take the examinations are advised to purchase the voucher directly from ServiceNow.
  • Note: Above ... Read More