1-7614 - Using Exstream Empower Documents Training Logo

1-7614 - Using Exstream Empower Documents Training

Live Online & Classroom Enterprise Training

A practical training that teaches learners how to work with Empower® documents within the OpenText Exstream platform, enabling users to open, view, and interact with enterprise document templates designed for business editing.

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What is 1-7614 - Using Exstream Empower Documents Training about?

In the course, participants will generate Empower communications taking the hat of a CSR to edit the generated communication with the information that best suits the customer. In this process, students will identify the different editable areas of the Empower communication, edit and format their content, implement and track revisions, implement comments, move the communication through an approval process and generate a preview to validate the content and look of the final communication.

What are the objectives of 1-7614 - Using Exstream Empower Documents Training ?

On completion of this course, participants should be able to:

  • Identify the functionality scope of OpenText Exstream
  • Identify the supported browsers to access Empower documents
  • Identify and describe the purpose of the different areas of the Empower editor
  • Describe the options to navigate the pages of an Empower document
  • Identify the different types of editable areas in an Empower document
  • Describe the different content selection options
  • Describe how to show and hide content in Empower documents
  • Describe how formatting is inherited
  • Describe hot to add variables to an Empower document
  • Identify the different data types supported in Empower
  • Generate an Empower communication for a customer
  • Edit the content of an Empower document
  • Add content to an Empower document using content selection groups
  • Preview an Empower document
  • Describe the purpose of revisions
  • Describe the process of tracking revisions in an Empower document
  • Identify the use of the different revision tracking tools in Empower Editor
  • Implement and track revisions in an Empower document
  • Generate the preview of the Empower document to view how revisions behave
  • Describe the process of adding comments to an Empower document
  • Identify the areas where comments have been inserted in an Empower document
  • Navigate the comments in the Empower document
  • Add PDFs to a communication
  • Describe the approval process
  • Identify the different states of the approval process
  • Approve Empower documents

Who is 1-7614 - Using Exstream Empower Documents Training for?

This course is ideal for:

  • Business users who edit or personalize Exstream templates.
  • Document administrators managing interactive CCM documents.
  • Communication and marketing professionals working with customer communications.
  • Support staff who assist end users with Empower document interactions.
  • IT or application specialists responsible for document workflow support.

What are the prerequisites for 1-7614 - Using Exstream Empower Documents Training?

  • Familiarity with the creation of communications, letters and emails through a web interface.

Available Training Modes

Live Online Training

1 Days

Who is the instructor for this training?

The trainer for this 1-7614 - Using Exstream Empower Documents Training has extensive experience in this domain, including years of experience training & mentoring professionals.

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1-7614 - Using Exstream Empower Documents Training - Certification & Exam

  • SpringPeople is the Authorized Training Partner of Opentext.
  • The training fees is exclusive of exam cost.
  • For any queries, feel free to reach us at Opentext@springpeople.com

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