3-5501 - CX-E Business Administration - Digital Learning Training

Live Online & Classroom Enterprise Training

A training designed to equip CX-E administrators and partner technicians with practical skills for managing a CX-E system, including basic administration, subscriber and mailbox configuration, and system maintenance.

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CloudLabs
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Real-time code analysis and feedback

What is 3-5501 - CX-E Business Administration - Digital Learning Training about?

This introductory OpenText course starts with an overview of the CX-E system and its features, then dives into using the administration utility to perform core tasks. You’ll learn how to administer basic system functionality, manage subscribers and automatic attendants, configure message notifications, and perform essential system maintenance—including backup, restore, and reporting tasks. Designed for both aspiring administrators and those preparing for certification, this digital learning module serves as a foundation for Business Administrator and Administrator certification paths.

What are the objectives of 3-5501 - CX-E Business Administration - Digital Learning Training ?

On completion of this course, participants should be able to:

Describe a CX-E systems features and functionality.
Install the administration utility, connect to a system server, and perform basic administration tasks.
Configure subscribers, classes of service, and distribution lists.
Building automated attendant that can route calls with both dial in speech commands.
Understand how speech recognition is implemented for both users and callers.
Be able to install the reports utility and run administrative reports.
Understand how to backup and restore the system.
Be able to archive mailboxes and then restore them.
Be able to make simple system configuration changes.
Be able to configure message notifications of all types.

Who is 3-5501 - CX-E Business Administration - Digital Learning Training for?

This course is ideal for:

CX-E Administrators
Partner Technicians
Business Administrators
Support Engineers

What are the prerequisites for 3-5501 - CX-E Business Administration - Digital Learning Training?

None

Available Training Modes

Live Online Training

1 Days

Course Outline Expand All

Expand All

Overview of CX-E and its features

Administering the system

Managing subscribers and auto attendants

Basic system maintenance

Who is the instructor for this training?

The trainer for this 3-5501 - CX-E Business Administration - Digital Learning Training has extensive experience in this domain, including years of experience training & mentoring professionals.

3-5501 - CX-E Business Administration - Digital Learning Training - Certification & Exam

SpringPeople is the Authorized Training Partner of Opentext.
The training fees is exclusive of exam cost.
For any queries, feel free to reach us at Opentext@springpeople.com

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