5-5516 - CX-E Business Administrator Certification

The CX-E Business Administrator Certification validates your foundational understanding of the OpenText CX-E system. It demonstrates that you can manage subscribers and mailboxes, build and configure auto attendant applications, and perform essential maintenance tasks within a CX-E telephony environment.

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What is 5-5516 - CX-E Business Administrator Certification about?

The 5-5516 CX-E Business Administrator Certification Exam tests your ability to administer key features of a CX-E system. Candidates should be able to configure and manage users, mailboxes, and automated call routing applications, plus handle basic system upkeep. This certification proves you have practical skills to support CX-E business administration roles and enhances your professional credibility with employers in customer communications management.

What are the objectives of 5-5516 - CX-E Business Administrator Certification ?

By earning this certification, you will be able to:

Understand the core features and functionality of the CX-E system.
Manage subscribers and mailbox settings effectively.
Construct and configure auto attendant applications and call routing workflows.
Perform basic maintenance and administrative tasks for a stable CX-E environment.

Who is 5-5516 - CX-E Business Administrator Certification for?

This certification is designed for:

Business Administrators responsible for regular CX-E system operations.
System Administrators who need to manage and maintain CX-E telephony configurations.

What are the prerequisites for 5-5516 - CX-E Business Administrator Certification?

Certification exams may require specific courses or certifications as prerequisites. OpenText strongly recommends completion of prerequisite courses before attempting a certification. Prerequisite certifications are mandatory.