The XM Hospitality Business Administrator Certification validates that a candidate understands core features and functions of the XM Hospitality system. Certified professionals demonstrate the ability to manage system users and mailboxes, build auto-attendant applications, and carry out essential system maintenance tasks.
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The 5-5521 XM Hospitality Business Administrator is a professional certification offered by OpenText for individuals working with XM Hospitality solutions. This credential confirms foundational knowledge of XM Hospitality system capabilities, configuration, and operational tasks. It focuses on business administration skills like subscriber and mailbox management, automated call routing, and basic system upkeep. The exam tests practical familiarity with the XM Hospitality environment and prepares candidates for real-world system administration responsibilities.
The main goals of this certification are to ensure that the candidate can:
This exam is designed for:
Certification exams may require specific courses or certifications as prerequisites. OpenText strongly recommends completion of prerequisite courses before attempting a certification. Prerequisite certifications are mandatory.
In preparation to earn the certification, OpenText recommends completing the following courses and experiences:
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