5-7483 - Service Management (SMAX) Administrator Certification

The 5-7483 Service Management (SMAX) Administrator Certification validates your ability to use OpenText Service Management Automation X (SMAX) as a Tenant and Suite Administrator. It proves you can manage configuration, workflows, notifications, users, and key administrative tasks in an ITIL-aligned service management environment.

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What is 5-7483 - Service Management (SMAX) Administrator Certification about?

This certification confirms you have the skills to administer and configure OpenText SMAX, including setting up process-based applications, designing workflows, and managing notifications and data across tenants. It reinforces your understanding of ITIL-compliant IT processes, machine learning insights, and contextual analytics within SMAX administrative tasks. It also covers configuring SMAX environments, email servers, and essential suite setups.

What are the objectives of 5-7483 - Service Management (SMAX) Administrator Certification ?

By earning this certification, you demonstrate that you can:

Use SMAX as a Tenant and Suite Administrator to manage people, data, and application workflows.
Configure applications, create custom record types, fields, business rules, and workflows.
Manage notifications, email server settings, customers, accounts, and user setups.
Apply ITIL-aligned service management practices and leverage machine learning and contextual analytics in SMAX.

Who is 5-7483 - Service Management (SMAX) Administrator Certification for?

This certification is ideal for IT professionals responsible for administering SMAX environments, such as:

Tenant Administrators and Suite Administrators
Service Management Administrators and ITSM practitioners
IT professionals involved with workflows, configurations, and service management processes within SMAX environments

What are the prerequisites for 5-7483 - Service Management (SMAX) Administrator Certification?

Certification exams may require specific courses or certifications as prerequisites. OpenText strongly recommends completion of prerequisite courses before attempting a certification. Prerequisite certifications are mandatory.